drjobs ServiceNow Technical Consultant Remote (LATAM)

ServiceNow Technical Consultant Remote (LATAM)

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1 Vacancy
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Job Location drjobs

San Pedro Sula - Honduras

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

We are looking for a ServiceNow Technical Consultant. This position will be responsible for our customers success collaborating with other Business stakeholders on the design development test deployment and support of various functionalities and modules of the ServiceNow platform.

Tasks

Focused on Customer experience by providing guidance and executing with the highest quality standards to ensure maximum satisfaction

Strong communication skills written and verbal with the ability to describe technical and business process solutions

Possesses a combination of both problem-solving and innovation skills to attend simultaneously to several technical challenges while still meeting client demands and specifications

Determined to ensure that items produced are in line with the technical designs quality standards best practices & customer specifications

Remains knowledgeable of current technologies and carries out research to identify new trends that can be used to achieve maximum results

Knowledgeable of Agile methodologies

Understands and has proven experience in IT service management and ITIL business processes

While working closely with an implementation Team able to understand business requirements and develop matching ServiceNow functionality.

Requirements

Bachelors Degree preferably in Computer Science or any Software Engineering or related fields

5 years of experience with Web Software Development Systems Analysts

Application System Administrator Technologies

Agile SCRUM development methodology

IT Service Management ITIL proven experience or certification in ITIL 4 or ITIL v3 (desirable) ITOM

SLA knowledge

Attention to detail quality obsessed

Customer-centric focus

Energetic eager to learn and work with a culturally diverse environment

Demonstrated interpersonal written and verbal communication skills

Collaborative self-driven proven team player and team builder

Excellent communication and presentation skills

Employment Type

Full Time

Company Industry

About Company

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