ServiceNow Technical Consultant Remote (LATAM)
ServiceNow Technical Consultant Remote (LATAM)
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Salary Not Disclosed
1 Vacancy
Job Description
We are looking for a ServiceNow Technical Consultant. This position will be responsible for our customers success collaborating with other Business stakeholders on the design development test deployment and support of various functionalities and modules of the ServiceNow platform.
Tasks
Focused on Customer experience by providing guidance and executing with the highest quality standards to ensure maximum satisfaction
Strong communication skills written and verbal with the ability to describe technical and business process solutions
Possesses a combination of both problem-solving and innovation skills to attend simultaneously to several technical challenges while still meeting client demands and specifications
Determined to ensure that items produced are in line with the technical designs quality standards best practices & customer specifications
Remains knowledgeable of current technologies and carries out research to identify new trends that can be used to achieve maximum results
Knowledgeable of Agile methodologies
Understands and has proven experience in IT service management and ITIL business processes
While working closely with an implementation Team able to understand business requirements and develop matching ServiceNow functionality.
Requirements
Bachelors Degree preferably in Computer Science or any Software Engineering or related fields
5 years of experience with Web Software Development Systems Analysts
Application System Administrator Technologies
Agile SCRUM development methodology
IT Service Management ITIL proven experience or certification in ITIL 4 or ITIL v3 (desirable) ITOM
SLA knowledge
Attention to detail quality obsessed
Customer-centric focus
Energetic eager to learn and work with a culturally diverse environment
Demonstrated interpersonal written and verbal communication skills
Collaborative self-driven proven team player and team builder
Excellent communication and presentation skills
Employment Type
Full Time
