At Qualtrics we create software the worlds best brands use to deliver exceptional frontline experiences build high-performing teams and design products people love. But we are more than a platformwe are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit determination and a disdain for conventionbut most of all it requires close-knit high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams youll be part of a nimble group thats empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together by passing the mic and iterating until the best solution comes to light. You wont have to look to find growth opportunitiesready or not theyll find you. From retail to government to healthcare were on a mission to bring humanity connection and empathy back to business. Join over 5000 people across the globe who think thats work worth doing.
Why We Have This Role
The Senior Manager of Finance Systems is responsible for overseeing the strategy implementation usability stability security and optimization of our core financial systems landscape. This includes NetSuite Coupa Concur Stripe Divvy Adaptive etc... The Senior Manager will also playing a key role in the implementation of new subscription billing and revenue recognition tools in close collaboration with an implementation partner and the Finance Systems team will own those platforms after implementation. This role will manage and develop a team of finance systems professionals. The team is committed to owning and managing the companys finance systems through robust governance expert technical support process improvement and the strategic implementation of new functionality to enhance our corporate technology stack particularly in the order-to-cash lifecycle.
How Youll Find Success
- Maximizing the potential and fostering the growth and development of a talented team of finance systems analysts and administrators.
- Deeply understanding finance accounting and quote-to-cash business processes and objectives & owning strategic initiatives that span across multiple departments including the Transformation Office.
- Collaborating effectively with teams across Finance Sales Operations IT and with consultants to provide guidance on system best practices process improvements and innovative recommendations.
- Staying updated with technology trends particularly in Finance Systems ERP solutions subscription management and revenue recognition.
- Prioritizing user experience and adoption across all finance systems.
- Implementing effective change management strategies especially during new system implementations and process renovations.
- Measuring and tracking systems performance data integrity and process efficiency.
- Staying agile and adaptable in a dynamic business environment.
- Continuously learning and growing both individually and as a team leader.
- Working closely with leaders in Finance the Transformation Office and other IT managers to ensure the entire team is working together towards a unified vision and goals.
How Youll Grow
- Taking on increasing managerial and strategic responsibilities as part of a rapidly evolving global organization.
- Broadening business acumen by collaborating with senior leadership and understanding overarching organizational goals particularly in financial operations and transformation.
- Establishing and driving system roadmaps and strategic initiatives for the entire finance systems ecosystem.
- Setting goals tracking progress and creating action plans for your professional growth and for your team members career development.
Things Youll Do
- Collaborate with business stakeholders to understand business needs define requirements and resolve system-related issues.
- Develop and execute the finance systems strategy and roadmap ensuring alignment with overall business objectives and the quote-to-cash renovation project.
- Mentor coach and train team members fostering their growth development and career progression at all levels.
- Oversee data security access controls compliance (including SOX best practices) and risk management for all finance applications.
- Partner closely with an implementation partner serving as a key technical contributor throughout the design configuration testing and successful rollout of new subscription billing and revenue recognition tools.
- Identify design standardize simplify and optimize business processes within and around financial systems.
- Develop and implement robust internal processes for system changes testing and deployments aligning with development lifecycle (SDLC) best practices and SOX compliance requirements.
- Manage relationships with finance system vendors and implementation partners/consultants.
- Determine and evaluate team capacity and bandwidth to effectively support current systems and new initiatives.
- Encourage and support the career growth and development of your team members.
What Were Looking For On Your Resume:
- Bachelors Degree in Finance Accounting Management Information Systems Business Administration or a related field.
- 10 years of progressive experience managing supporting and optimizing a diverse financial systems landscape including deep expertise in finance systems and significant experience with procure-to-pay expense management payment processing and spend management solutions.
- Proven experience leading the implementation of subscription billing and/or revenue recognition systems.
- 5 years of direct people management experience with a demonstrated ability to build lead and motivate high-performing technical teams and foster employee career growth.
- Strong understanding of quote-to-cash procure-to-pay and record-to-report processes.
- Demonstrated experience in standardizing and simplifying complex system landscapes and business processes.
- Proficiency in building and maintaining internal processes that align with the development lifecycle and SOX compliance best practices.
- Experience in working with external consultants.
- Excellent communication interpersonal and stakeholder management skills.
- Professional English fluency required
What You Should Know About This Team
- Company-wide impact: The finance systems are critical to the companys operations and financial integrity. Changes and improvements have a significant and visible impact across the entire organization.
- Continuous learning and innovation: The Finance Systems landscape is constantly evolving. Team members are encouraged to expand their knowledge and are central to implementing new cutting-edge solutions and processes.
- Collaboration is key: Successfully renovating our quote-to-cash processes and systems requires deep collaboration across numerous departments including Finance Sales Operations IT the Transformation Office and external experts. Its a collective effort to ensure we have best-in-class systems and deliver exceptional support.
Our Teams Favorite Perks and Benefits
- Experience Bonus program offering unique experiences on the 1-year anniversary with the company.
- Global Wellness Reimbursement program.
- Global Mental Health Benefit providing 24/7 mental health support for employees and their dependents.
- Savings Fund program for automatic monthly contributions and employer match.
The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week work where you want owning the integration of work and life.
Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other protected characteristic.
Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please let your Qualtrics contact/recruiter know.
Not finding a role thats the right fit for now Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events behind the scenes stories from the team interview tips hot jobs and more. No spam - we promise! Youll hear from us two times a month max with fresh totally tailored info - so be sure to stay connected as you explore your best role and company fit.