Legal & Responsible Gaming Associate with German
Legal & Responsible Gaming Associate with German
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Job Description
This role is all about your contribution to the set-up implementation development and monitoring of responsible gaming and compliance policies. You will have a key function in the satisfactory complaint settlement within our international Customer Service team. Furthermore you will provide expertise to other units within the Entain group on topics falling into the following areas.
- Handling and assessment of customer cases falling into Responsible Gaming field while contributing to the development of the operational framework
- Proactive customer account reviews and data analysis under Responsible Gaming aspects
- Provide advice and expertise to Customer Service and within the group on operational matters with legal GDPR regulatory and compliance implicationsin liaison with internal and external counsels
- Complaint reviews case summaries drafting of final case resolutions handling of related settlement communication
- Collaborate with the applicable teams on internal and external audits
- Contribute to relevant Customer Support and company-wide projects
Qualifications :
- Interest and/or experience in Responsible Gaming understanding legal documents (for out-of-court disputes letters of intent settlement proposals) mediation risk management anti-money laundering compliance or other industry regulatory environment will be considered an asset
- Business level of English
- German (B1/B2) writing and reading comprehension
- Good level in any other additional language will be considered a plus
- Willingnessto work in shifts
- Good team player
- Analytical mind and highly quality oriented
- Proactive flexible and stress resistance personality
- Excellent communication networking and conflict management skills
- Motivated personality able to cope with complexity and deadlines
Additional Information :
Benefits:
- Group Bonus plan
- Hybrid working
- Share Save scheme
- Personal Medical Insurance
- Food Vouchers for 150 BGN per month
- 25 days of annual leave
- Multi-Sport Card (Self Contribution)
- Free subscription to wellbeing app Unmind
- Monthly support for transport costs and utilities
- Life Insurance
- Multicultural team of very knowledgeable and supportive colleagues
- Events sports activities and pro-bono activities
- A modern and dynamic working environment
And outside of this youll have the chance to turn recognition from leaders and colleagues into amazing prizes join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves.
Sounds interesting
Then join us!
#LI-Hybrid
At Entain we do whats right. Its one of our core values and thats why were taking the lead when it comes to creating a diverse equitable and inclusive future - for our people and the wider global sports betting and gaming sector. However you identify our ambition is to ensure our people across the globe feel valued respected and their individuality celebrated.
We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate ensuring ethical and compliant hiring practices globally.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
