Events and Experience Assistant
Events and Experience Assistant
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Job Description
Location: Tropic HQ (Croydon) Hybrid
Type: Full-time permanent
Experience: 12 years in events brand experiences or operations
Start date: ASAP
Salary: 24-26K Depending on Experience
About the role
Were on the hunt for a bright ambitious and multi-talented Events & Experience Assistant to help us create unforgettable moments for our incredible Tropic Ambassadors. From arena-scale extravaganzas and training roadshows to luxury travel incentives and HQ happenings youll be right at the heart of it all.
Youll support the full event journey sourcing venues managing ticketing systems packing gifts capturing content and ensuring every little detail runs like clockwork. No two days are the same and youll be learning loads fast!
Key Responsibilities
- Supporting planning for events including Tropic Fest roadshows gala dinners and travel incentives
- Coordinating venues suppliers catering travel gifts and props
- Managing logistics timelines seating plans RSVPs and Asana task tracking
- Packing recognition gifts prepping resources and keeping our event ops running smoothly
- Being on the ground for prep days and event delivery
- Capturing behind-the-scenes content for TikTok Reels and event socials
- Assisting with Ambassador comms and inbox support pre/post event
- Keeping budgets spreadsheets and event records organised and accurate
- Supporting with content signage and promotional event assets through creative briefing
- Helping improve our event processes with new tools tech and ideas
What were looking for
This role would suit someone early in their events career with around 12 years of experience whos bursting with energy solutions and ideas. Ideally you are:
- Organised detail-obsessed and spreadsheet savvy
- Creative enthusiastic and ready to learn and grow
- Calm under pressure and great at juggling tasks
- Confident with tech social content creation and project management tools like Asana
- A team player whos hands-on proactive and loves a good plan
- Excited by creating WOW moments that people remember
Please note as part of your application youll be asked to send us a short 60-second video telling us who you are and why youd be a great fit for this role just film it on your phone keep it natural and real and either upload a private link in your application or email it to .
What we offer
- Employment type: Full-time permanent Monday to Friday 9am to 5pm
- Where were located: Tropic HQ is a short stroll from Beddington Lane Tram Stop with easy links to East Croydon and Wimbledon
- Hybrid working: We offer flexible working with a minimum of 3 days a week office-based and up to 5 days in the office or onsite during peak event periods
- Flexibility to attend events UK-wide (evenings/weekends as needed)
- Time in Lieu will be provided for any weekend work completed
- Benefits: Generous annual leave EAP through Health Assured Life Insurance PMI with Bupa (after qualifying period) Medicash plan (after qualifying period) discounted gym membership pension scheme enhanced maternity/paternity leave (after qualifying period) exclusive skincare collection 50% discount for family and friends annual product allowance free breakfast bar access to retailer discounts social events well-being treats on-site parking and salary sacrifice schemes for cycle to work and Electric car scheme.
About Tropic
Susie our Founder and CEO started Tropic Skincare as a teenager selling homemade body scrubs at Greenwich Market to help her mum pay the bills. She sold out on her first day and the incredible response made her realise she had started something quite special.
We still sell that iconic body scrub and it sits alongside an extensive range of award-winning skincare and beauty products that have made us one of the UKs fastest-growing beauty businesses. Our brand is certified vegan cruelty-free and CarbonNeutral and our infinite purpose is to create a healthier greener more empowered world. And thats where you come in!
Were looking for creative and ambitious people who share our vision and get excited about beauty thats both innovative and sustainable. If youre passionate about skincare and have a genuine desire to empower communities across the globe you could be a great fit.
Apply now if youre ready to join a vibrant team who believe beauty knows no bounds!
Tropics Commitment to Equal Opportunities
Our team is as diverse as it is talented because at Tropic we go the extra mile to cultivate a culture of respect and belonging. We value every candidate respect protected characteristics and never discriminate. We also provide reasonable accommodations for applicants with disabilities at every stage of the hiring process so if this is something you need please let our recruitment team know at the earliest opportunity!
Ultimately the most important thing for us is hiring the best person for the job so we focus on skills experience and qualifications to ensure our process is fair and that our candidates always have a great experience with Tropic.
Employment Type
Full-Time
