Operations Coordinator
Operations Coordinator
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Job Description
Operations Coordinator
Reference number: JR245208
Location: Hybrid working - home and our office based in London
Working pattern: Full Time 37.5 hours per week
Contract Type: Permanent
Number of roles: 1
Grade: K3
Salary: 31098 to 33610 per annum
We are looking for an Operations Coordinator to join our team. You will help deliver outstanding assessments by contributing to the delivery of the SQE Assessments.
As the Operations Coordinator you will:
Help us to meticulously plan prepare and deliver our assessment days
Take a key role in the delivery of our assessments on site at one of our assessment delivery venues
Focus on the delivery of SQE2 orals
Support with SQE2 writtens and SQE1.
Support with ensuring laptops are set up correctly for assessments with the appropriate hardware software and correct data.
Support with assessment packing activities
Support the team in managing the casual worker communications when required
Contribute to the provision of an outstanding candidate experience
Build great relationships with our extensive casual worker (CW) team
This is an excellent opportunity for someone who may be currently working as a Customer Service Administrator who is looking to expand their skills and build their career with an industry leader.
A detailed job description can be viewed here. If the link does not work for you please copy and paste the following URL into your web browser: youll bring to the role
Youll be a superb organiser and confident in dealing with other people. Well also need you to have:
Experience in operations or business administration
Strong organisational and planning skills
Experience working ina fast paced environment
Confidence in communicating with others both in writing and verbally
Ability to work to a high level of accuracy. Attention to detail is essential
A proactive approach
The ability to work under pressure
A good working knowledge of excel (or Google Sheets)
Knowledge of working with the Google Suite is desirable but not essential
What we do
Kaplan is a provider of world-leading professional assessments. In 2018 we were appointed as the independent assessment organisation for the new Solicitors Qualifying Examination (SQE) which we then launched in 2021. This exam is now the sole route to qualifying as a Solicitor of England and Wales and will ultimately be taken by upwards of 13000 candidates per year.
We are part of the Kaplan group one of the worlds largest and most diverse education and assessment providers. We operate in over 30 countries and maintain relationships and partnerships with more than 1000 school districts colleges and universities professional bodies and over 10000 businesses. Our vast breadth and scope in terms of both capabilities and assets sets us apart.
What we believe in
Our goal is for Kaplan to be a great place to work where everybody can succeed so we truly live and breathe our values: act with integrity grow knowledge empower & support create opportunity drive results together.
Kaplan is a global organisation whose mission is rooted in providing equal access to education and opportunities for advancement to people of all backgrounds. We believe diversity equity and inclusion - of culture experiences perspectives - are paramount to creating success and opportunity in an ever-changing world. As an educator partner and employer Kaplan is committed to promoting an equitable world in which diverse talent can develop advance and thrive.
To view our candidate privacy notice click here.
Our Values
We live breathe and celebrate our values - they drive what we believe in how we behave and guide us in creating a culture of success.
Act with integrity
Empower and support
Create opportunity
Grow knowledge
Drive results together
What we offer
As well as a competitive salary transparent pay structures hybrid/home working where possible and paths for career progression we offer a comprehensive benefits package that includes:
28 days annual leave option to purchase more
Season ticket loan and cycle to work scheme
Big discounts on Kaplan courses for you and your family
Private medical income protection and life insurance
24/7 confidential helpline providing counselling and other support services
Company pension contributions
Maternity Adoption Shared Parental and Paternity/Partner pay which is well above statutory levels
How to apply
To apply for this role please submit a CV along with a Cover Letter detailing how you meet the requirements of the role no later than 11pm on 10th June 2025. Note we recommend that you apply at the earliest as we reserve the right to close the role before the closing date if we have gathered a suitable shortlist.
Application Support
If you require support completing your application or wish to talk to someone about the role before applying please email the Recruitment Team .
Equality Diversity and Inclusion
We believe equality diversity and inclusion - of culture experiences and perspectives - are paramount to creating success and opportunity in an ever-changing world. As an educator partner and employer we are committed to promoting a world in which diverse talent can equally develop advance and thrive. This includes making sure people with disabilities are given the opportunity to bring their best.
Were dedicated to making Kaplan a great place to work where everyone can succeed and we proudly participate in the Disability Confident scheme. We are committed to interviewing applicants with disabilities who meet the minimum criteria for the role as found in the What youll bring to the role section of the job description. Details of how to request your application be considered under the Disability Confident scheme will be shared with all applicants upon submission of an application.
Furthermore all applicants invited to attend interview will be given information on how to request reasonable adjustments to attend.
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Required Experience:
IC
Employment Type
Full-Time
