Corporate Security Incident Response Specialist, Amazon Corporate Security, Business Assurance Center
Corporate Security Incident Response Specialist, Amazon Corporate Security, Business Assurance Center
Posted on :
31-05-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
31-05-2025
Job Description
Amazon Corporate Securitys (ACS) mission is to deliver a safe and secure
workplace for all Amazonians. The Business Assurance Center (BAC) supports this
mission by providing 24/7 global security operations center (GSOC) services to
roughly 500k global corporate customers serving as a single point of intake for
corporate security issues worldwide.
The BAC is looking for talented incident response specialists to support our rapidly
growing GSOC program. A successful candidate will have a strong track record of
managing security incidents writing detailed reports coordinating with response
stakeholders and driving positive service relationships among a diverse group of
stakeholders and customers. Success in this role will require flexibility bias for
action and a wide range of technical and interpersonal skills. Time management
and continuous task prioritization is crucial to delivering support services in this
dynamic fast paced environment.
Key job responsibilities
Directly manage security incidents worldwide working with response
stakeholders and notifying key partner teams.
Coordinate with internal team members to ensure the effective triage and
escalation of security incidents.
Draft written products and emergency communications with a high level of
accuracy and detail.
Navigate a suite of technical resources to retrieve information and create
reports in support of incident and crisis management activities as directed.
Participate in drills and table-top exercises recommending improvements to
BAC practices.
A day in the life
As an Incident Response Coordination Specialist you will work within a team of
specialists to manage physical security incidents worldwide. New hires must be
able to navigate policies and procedures and make sound decisions in the absence
of guidance escalating to team leaders when necessary. You must obsess over our
customers triaging and responding to their security needs. This is a shift-based
role within a 24/7 operation. You may be expected to work evenings holidays and
weekends.
About the team
Our team is dedicated to supporting new members. We have a broad mix of
experience levels and tenures and are committed to building an environment that
celebrates knowledge sharing and mentorship. Our senior members enjoy one-on-one mentoring. We care about your career growth as a passionate learner who is motivated to take on challenges.
Our team values work-life harmony. Availability for the GSOCs 24/7/365 operation
is often imperative to maintaining proficiency in this role and we understand that
striking a healthy balance between your personal and professional life is crucial to
your happiness and success at Amazon. We encourage members of the team to use
personal time as needed to cultivate this balance and to promote a productive and
well-balanced life both in and outside of work.
Two (2) years of experience related to emergency management GSOC operations or other incident management roles in a high-volume high-intensity environment.
Demonstrated experience managing security incidents and crises.
Verbal communication skills with an ability to remain calm focused and professional in high-stress situations.
Proven writing skills to include drafting editing and publishing
written products such as incident reports messaging products and security alerts.
Demonstrated ability to quickly collect and analyze data necessary to brief
stakeholders on important time sensitive security issues.
Bachelors degree/certification in the fields of emergency management
security management project management business continuity or related
disciplines.
Experience with access control and CCTV systems such as C*Cure Lenel or
Avigilon.
Experience in emergency preparedness developing and/or participating in
incident response trainings and table top exercises.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
workplace for all Amazonians. The Business Assurance Center (BAC) supports this
mission by providing 24/7 global security operations center (GSOC) services to
roughly 500k global corporate customers serving as a single point of intake for
corporate security issues worldwide.
The BAC is looking for talented incident response specialists to support our rapidly
growing GSOC program. A successful candidate will have a strong track record of
managing security incidents writing detailed reports coordinating with response
stakeholders and driving positive service relationships among a diverse group of
stakeholders and customers. Success in this role will require flexibility bias for
action and a wide range of technical and interpersonal skills. Time management
and continuous task prioritization is crucial to delivering support services in this
dynamic fast paced environment.
Key job responsibilities
Directly manage security incidents worldwide working with response
stakeholders and notifying key partner teams.
Coordinate with internal team members to ensure the effective triage and
escalation of security incidents.
Draft written products and emergency communications with a high level of
accuracy and detail.
Navigate a suite of technical resources to retrieve information and create
reports in support of incident and crisis management activities as directed.
Participate in drills and table-top exercises recommending improvements to
BAC practices.
A day in the life
As an Incident Response Coordination Specialist you will work within a team of
specialists to manage physical security incidents worldwide. New hires must be
able to navigate policies and procedures and make sound decisions in the absence
of guidance escalating to team leaders when necessary. You must obsess over our
customers triaging and responding to their security needs. This is a shift-based
role within a 24/7 operation. You may be expected to work evenings holidays and
weekends.
About the team
Our team is dedicated to supporting new members. We have a broad mix of
experience levels and tenures and are committed to building an environment that
celebrates knowledge sharing and mentorship. Our senior members enjoy one-on-one mentoring. We care about your career growth as a passionate learner who is motivated to take on challenges.
Our team values work-life harmony. Availability for the GSOCs 24/7/365 operation
is often imperative to maintaining proficiency in this role and we understand that
striking a healthy balance between your personal and professional life is crucial to
your happiness and success at Amazon. We encourage members of the team to use
personal time as needed to cultivate this balance and to promote a productive and
well-balanced life both in and outside of work.
Two (2) years of experience related to emergency management GSOC operations or other incident management roles in a high-volume high-intensity environment.
Demonstrated experience managing security incidents and crises.
Verbal communication skills with an ability to remain calm focused and professional in high-stress situations.
Proven writing skills to include drafting editing and publishing
written products such as incident reports messaging products and security alerts.
Demonstrated ability to quickly collect and analyze data necessary to brief
stakeholders on important time sensitive security issues.
Bachelors degree/certification in the fields of emergency management
security management project management business continuity or related
disciplines.
Experience with access control and CCTV systems such as C*Cure Lenel or
Avigilon.
Experience in emergency preparedness developing and/or participating in
incident response trainings and table top exercises.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
Key Skills
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