Receptionist- Full Time
Receptionist- Full Time
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1 Vacancy
Job Description
DEPARTMENT: RURAL HEALTH
FLSA STATUS: NON-EXEMPT
Please read this job description carefully to ensure that you understand its contents the job requirements and expectations before signing this document.
JOB SUMMARY:
Under the direction of the Rural Health Director you are responsible for obtaining required information admitting patients and making appointments for patients in an efficient manner in accordance with established policies and procedures directed by your supervisor.
JOB RELATIONSHIPS:
Responsible to: Rural Health Director
Positions Directly Supervised: None
Regular Contact with: All Rural Health personnel Physicians and the public.
MISSION STATEMENT:
As an integral part of our community Franklin Medical Centers mission is to provide the highest quality health care and customer satisfaction to all those we serve. We are committed to delivering compassionate capable and personalized treatment to our patients and their families always keeping in mind that our responsibility is to the health needs of the people.
ESSENTIAL JOB FUNCTIONS:
- Answers screens and forwards in-coming calls.
- Records messages and forwards to proper person. Provides basic and accurate information in-person and via phone/email.
- Schedules appointments for all physicians return/follow-up visits and consults/referrals.
- Completes community care referral forms.
- Assists in scanning of lab x-rays etc.
- Enters patient information into computer. Keeps established patients information current in computer system.
- Collects patient co-pays deductible etc.
- Maintains patients records.
- Be able to properly use and maintain all equipment in work area.
- Performs other duties as assigned.
QUALIFICATIONS:
Education:
High school diploma or equivalent.
Work Experience:
Desired but not required. 2 years of clerical experience preferred.
Required Knowledge Skills and Abilities:
- Strong written and verbal communication skills
- Ability to read and write effectively
- Ability to multitask and manage time effectively when completing several tasks at once
- Strong organizational skills
- Maintain confidentiality of patient and company information
- Strong customer service skills
- Familiar with medical terminology
- Proficient with computers and ability to learn computer software
Physical Requirements:
- Remain in a stationary position for long periods of time
- Occasionally move about the office to access file cabinets office machinery etc.
- Position self to maintain files in file cabinets
- Constantly operates a computer and other office machinery such as computer printers scanner etc.
- Ability to observe details at close range
- Ability to move boxes equipment etc. up to 10 pounds across the office for various needs
OSHA EXPOSURE CATEGORY A:
Has exposure to blood borne pathogens.
Equal Opportunity Statement:
We are an equal opportunity employer and do not discriminate against any employee or applicant for employment based on race color religion national origin age gender sex disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
Junior IC
Employment Type
Full-Time
