Personal Lines Account Manager
Personal Lines Account Manager
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Job Description
Job Description
Job Title: Personal Lines Account Manager
Location: Brooklyn NY or New City NY Hybrid (In-Office Preferred)
Industry: Insurance Independent Agency
Employment Type: Full-Time
Experience Level: Mid-Level (3 Years)
About Us:
We are a well-established independent insurance agency committed to delivering personalized high-touch service to a diverse client base. Our clients range from standard personal lines to high-net-worth individuals and we pride ourselves on offering tailored insurance solutions with the highest level of professionalism. We are currently seeking a Personal Lines Account Manager who is detail-oriented client-focused and experienced in working with both standard and affluent clientele.
Position Overview:
The Personal Lines Account Manager will be responsible for managing a book of personal lines business including both standard and high-net-worth accounts. This role requires strong relationship-building skills deep knowledge of personal lines coverages and the ability to manage renewals policy changes and client inquiries with accuracy and professionalism. The ideal candidate will be proactive organized and highly responsive to client needs.
Key Responsibilities:
Manage and service a personal lines book of business including standard and high-net-worth clients
Handle all aspects of policy servicing including renewals endorsements cancellations re-marketing and claims follow-up
Build and maintain strong client relationships through proactive communication and high-quality service
Provide expert guidance on coverages policy options and risk management strategies
Work closely with carriers to obtain quotes negotiate renewals and resolve underwriting issues
Ensure accurate and timely documentation within AMS360
Collaborate with producers and internal teams to support agency growth and retention goals
Maintain compliance with agency procedures licensing requirements and industry regulations
Qualifications:
Active Property & Casualty license required
Minimum of 3 years of experience in personal lines account management preferably within an independent agency
Experience working with high-net-worth clients and complex personal insurance accounts strongly preferred
Proficiency with AMS360 is required
Strong communication and client service skills
Highly organized detail-oriented and able to manage multiple tasks efficiently
Comfortable working in a hybrid schedule with in-office presence preferred
What We Offer:
Competitive compensation based on experience
Comprehensive benefits package (health dental vision 401(k) etc.)
Paid time off holidays and flexible work arrangements
Supportive team-oriented agency culture
Opportunities for professional development and growth
#LI-TM1
Required Experience:
Manager
Employment Type
Full-Time
