Content Moderator / Customer Service Agent with Italian - Portugal
Content Moderator / Customer Service Agent with Italian - Portugal
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Job Description
Were Hiring: Content Moderator / Customer Service Agent with Italian - Portugal (on-site)
Do you speak Italian fluently and have strong English skills Are you passionate about maintaining online safety and helping users navigate digital platforms Join an international team in Portugal (Lisbon or Porto) where youll ensure a secure and respectful user experience while delivering top-tier customer support.
Location: Lisbon or Porto Portugal (On-site)
EU Passport required
Languages: Italian (C2/native) English (B2)
Contract Type: Full-time
Schedule: Rotational shifts across weekdays and weekends
Relocation support provided if youre moving from abroad
What Youll Be Doing:
- Review and moderate user-generated content in line with platform policies
- Handle user inquiries via chat email or internal tools with empathy and professionalism
- Escalate violations or complex cases according to internal protocols
- Protect online communities by enforcing safety guidelines
- Maintain accurate logs of interactions and moderation actions
What We Offer:
- Relocation assistance (travel accommodation support)
- Full onboarding and paid training
- Multicultural team environment in sunny Portugal
- Modern office facilities and supportive leadership
- Clear path for career growth in digital services and operations
Help make the digital world safer while growing your international career.
Apply now and join a purpose-driven team in Portugal!
Contacts:
Employment Type
Full Time
