Specialist ( Windows Admin L3 )
Specialist ( Windows Admin L3 )
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Job Description
JOB TITLE: Technical Specialist - Windows Admin - L3 (India)
JOB PURPOSE: Seeking a highly skilled and experienced Windows Admin L3 professional to join our team. The ideal candidate will be responsible for the advanced management troubleshooting and support of Windows-based systems. This role demands expertise in Server Administration Patch Management Vulnerability Management Performance Management Windows Hardening and Security Active Directory Backup administration and Storage Management.
QUALIFICATION: Engineering Degree/Diploma (Computers / Electronics)
CERTIFICATIONS: MCSE / ITIL
EXPERIENCE: Overall Experience: 1013 years Relevant Experience: 810 years with a minimum of 35 years in L3-level roles
RESPONSIBILITIES (INCLUDES ALL TASKS):
We are seeking a highly skilled and experienced Windows Admin L3 professional to join our team. The ideal candidate will be responsible for the advanced management troubleshooting and support of Windows-based systems. This role demands expertise in Server Administration Patch Management Antivirus & Vulnerability Management Active Directory Backup administration and Storage Management.
Candidates with additional knowledge of Linux environments will have a competitive edge.
Key Responsibilities:
- Windows Server Administration:
- Manage and support Windows server environments at an advanced level.
- Provide Level 3 troubleshooting and resolution for complex system issues.
- Virtualization and Windows cluster administration
- Windows Server Upgrade and Migration management
- Patching and Updates:
- Plan implement and manage patching activities using tools like ManageEngine or SCCM.
- Ensure compliance with security standards and operational policies.
- Security:
- Windows Hardening and Security
- Vulnerability mitigation management
- Antivirus administration (Ex: Sentinel TrendMicro)
- Active Directory (AD):
- Administer optimize and troubleshoot Active Directory (AD) and Group Policy Objects (GPO).
- Maintain security and best practices for AD management.
- Backup and Disaster Recovery:
- Manage backup and disaster recovery processes using Veeam solutions.
- Safeguard data integrity and availability through robust disaster recovery procedures.
- System Monitoring and Optimization:
- Proactively monitor system performance identify issues and implement enhancements.
- Handle critical incidents swiftly to minimize downtime.
- Documentation and Reporting:
- Maintain comprehensive documentation for system configurations processes and updates.
- Generate detailed reports on system performance backup activities and patch management status.
- Collaboration and Teamwork:
- Collaborate with cross-functional teams to ensure smooth IT services integration.
- Provide mentorship and guidance to junior team members.
TECHNICAL SKILLS / COMPETENCIES:
MANDATORY
- Advanced knowledge of Windows servers and related technologies.
- Proficiency in Virtualization Licensing Terminal Services Windows Hardening/ Security and System Performance Optimization.
- Expertise in patch management tools (e.g. ManageEngine SCCM Intune).
- Strong skills in Antivirus administration Active Directory management and backup solutions (e.g. Veeam veritas).
- Excellent troubleshooting and problem-solving abilities.
- Capability to thrive in a fast-paced collaborative work environment.
OPTIONAL
- Solid experience with Microsoft hybrid environments and Intune.
- Hands-on knowledge on Linux administration.
- Relevant certifications such as MCSE Veeam VMCE or Linux certifications.
- IIS AD connect
SOFT SKILLS:
MANDATORY
- Excellent written verbal and interpersonal skills
- Strong customer communication skills with the ability to communicate clearly with customers and technical personnel
Required Experience:
Unclear Seniority
Employment Type
Full-Time
