Site Reliability Engineer (222545)
Site Reliability Engineer (222545)
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Requisition ID: 222545
Join a purpose driven winning team committed to results in an inclusive and high-performing culture.
As a Site Reliability Engineer (SRE) you will join the Digital Engineering Operations team responsible for ensuring the operations and reliability of the Banks non-authenticated web pages. You will have the opportunity to drive the success of Scotia Digital production services by enhancing availability scalability performance and reliability. The team proactively seeks ways to improve application monitoring address production issues and assist with customer inquiries. The role will also involve implementing tagging for customer analytics.
Is this role right for you In this role you will:
Lead initiatives to perform analysis for lasting application reliability.
Drive incident management problem management and site reliability engineering (SRE) practices.
Enhance steady-state operations alerting real-time monitoring and operational visibility.
Safely deploy provided code packages utilizing approved application security platform.
Create and maintain comprehensive software documentation.
Champion a customer-focused culture to deepen client relationships and leverage broader Bank relationships systems and knowledge.
Provide end-to-end support as a subject matter expert.
Lead triage and communicate severity 1 and major incidents including change management impacting the digital banking channel. Note that this role includes on-call responsibilities outside of traditional working hours.
Perform ongoing interaction between various units including technology partners customer-facing staff QA departments vendors product groups business lines and leadership.
Direct day-to-day activities in alignment with our risk culture and relevant risk appetite statements communicating these throughout the team.
Create an environment that promotes effective and efficient operations while ensuring adherence to day-to-day business controls for risk and compliance.
Gather and refine specifications and requirements based on technical needs.
Do you have the skills that will enable you to succeed in this role Wed love to work with you if you have:
Knowledge about building a highly automated production monitoring and support model hands-on experience integrating Splunk Dynatrace ThousandEyes NewRelic or equivalents.
Experience driving incident resolution through bridge calls and leading root cause analysis with technology partners.
Lead initiatives to perform deep analysis into recurring or complex problems.
Familiarity with Google SRE practices and ITIL service delivery methodology and previous 2 years experience in SRE role.
Good understanding of how technologies infrastructure and processes impact the customer experience.
Effective communication and diplomacy skills to liaise between groups of varying technical expertise and interests. Superior verbal and written communication skills with the ability to influence decision-making with stakeholders.
Experience with at least one modern JS frontend framework preferably React; Adobe Analytics or equivalent analytics tag management; devops tools such as Git Bitbucket CI/CD (Azure DevOps) and Jenkins; application security platforms like Checkmarx Blackduck Webinspect; production-quality NodeJS servers preferably with Express; REST API design; modern JS toolsets; (ES6 Webpack Babel Jest); deep knowledge of HTML/CSS/SASS; Object-Oriented and Functional Design.
Understanding and interest in Cloud computing technologies Kubernetes/Docker; GKE; Azure PCF is an asset.
Strong logical thinking in understanding end-to-end use cases and mapping them to system flows.
Curious and experimental mindset to drive innovation amidst uncertainty.
Post-secondary degree in a related field (technical or business).
Experience building accessible and internationalized web applications (JAWS Voiceover Transifex) an asset.
Experience working with authenticated applications utilizing OAuth (or similar) an asset.
Prior experience in dev ops and or software engineering within a financial services organization an asset.
Whats in it for you
Diversity Equity Inclusion & Allyship-We strive to create an inclusive culture where every employee is empowered to reach their fullest potential respected for who they are and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities ethnicity race age ability & veterans.
Accessibility and Workplace Accommodations- We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
Upskillingthrough online courses cross-functional development opportunities and tuition assistance.
Competitive Rewardsprogram including bonus flexible vacation personal sick days and benefits will start on day one.
Community Engagement- no matter where you choose to work from; we offer opportunities for community engagement & belonging with our multiple programs.
Work arrangements:Hybrid
Location(s): Canada : Ontario : Toronto
Scotiabank is a leading bank in the Americas. Guided by our purpose: for every future we help our customers their families and their communities achieve success through a broad range of advice products and services including personal and commercial banking wealth management and private banking corporate and investment banking and capital markets.
At Scotiabank we value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including but not limited to an accessible interview site alternate format documents ASL Interpreter or Assistive Technology) during the recruitment and selection process please let our Recruitment team know. If you require technical assistance please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however only those candidates who are selected for an interview will be contacted.
Employment Type
Full Time
