Advisory Services Program Manager
Advisory Services Program Manager
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Salary Not Disclosed
1 Vacancy
Job Description
Calling all innovators find your future at Fiserv.
Were Fiserv a global leader in Fintech and payments and we move money and information in a way that moves the world. We connect financial institutions corporations merchants and consumers to one another millions of times a day quickly reliably and securely. Any time you swipe your credit card pay through a mobile app or withdraw money from the bank were involved. If you want to make an impact on a global scale come make a difference at Fiserv.
Job Title
Advisory Services Program ManagerWhat does a successful Advisory Services Program Manager do
At Fiserv we believe in the possibilities of gift cards and their ability to change consumer behavior and enhance gift-giving experiences. As a Program Manager you will be an integral part of our Gift Solutions Advisory team managing the lifecycle from ideation through delivery. You will collaborate with cross-functional teams clients and supply chain partners maintain high standards of customer service and ensure all service level agreements are met. This role emphasizes creativity passion and the drive to deliver exceptional client experiences.
What you will do:
Manage daily gift card projects and coordinate timely deliveries with clients aggregators and supply chain partners.
Lead our clients overarching gift program including forecasting and capacity planning to ensure alignment with clients goals while maintaining industry knowledge and trends
Consultwith clients on print solutions for gift card production to increase revenue and cost savings leveraging your expertise as a subject matter expert (SME).
Partnerwith Creative Services teams to deliver design services and provide accurate forecasting of gift card volumes and revenue based on historical data and client feedback.
Managethe entire lifecycle of gift production including creating project plans milestone trackers and communicating stakeholder expectations regularly.
Ensurepredictable consistent and successful program delivery by proactively identifying and mitigating risks and maintaining transparency throughout the lifecycle.
Resolveclient and supplier escalations validate billing reports and client invoices and negotiate for improved service or lower costs.
Provideongoing portfolio status updates executive-level reporting and partner with finance teams for accurate billing
What you will need to have:
3 years of experience in gift card print industry
3 years of experience with project management
3 years of experience in client-facing roles and client/vendor relationship management.
Bachelors degree in Business or a related field and/or equivalent military experience.
Travel to suppliers and clients as required.
What would be great to have:
Experience in project management.
Experience in integration projects.
Experience with print or graphic projects
Proven ability to manage geographically dispersed internal and external resources.
Exceptional organizational and communication skills.
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*In order to be considered you must be legally authorized to work in the U.S. without need for sponsorship now or in the future.
This role is not eligible to be performed in Colorado California District of Columbia Hawaii Illinois Maryland Minnesota New Jersey New York Nevada Rhode Island or Washington.
It is unlawful to discriminate against a prospective employee due to the individuals status as a veteran.
Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.
Thank you for considering employment with Fiserv. Please:
- Apply using your legal name
- Complete the step-by-step profile and attach your resume (either is acceptable both are preferable).
Our commitment to Equal Opportunity:
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin gender gender identity sexual orientation age disability protected veteran status or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process please contact. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiservs Disability Accommodation Policy for additional information.
Note to agencies:
Fiserv does not accept resume submissions from agencies outside of existing do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
Required Experience:
Manager
Employment Type
Full-Time
