DescriptionUnleash your expertise in product development and optimization by leveraging user research analyzing metrics and collaborating across one of the worlds most innovative financial organizations.
As a Senior Product Associate in Commercial & Investment Bank Payments Technology team you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
Job responsibilities
- Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
- Considers and plans for upstream and downstream implications of new product features on the overall product experience
- Supports the collection of user research journey mapping and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
- Analyzes tracks and evaluates product metrics including work to time cost and quality targets across the product development life cycle
- Writes the requirements epics and user stories to support product development
- Engage internal and external partners/clients in order to fullyunderstand the industry needs and to develop / launch new use cases to address those needs.
- Frequently interaction with Sales Service Operations Tech Legal and Compliance teams to keep abreast of all impacting priorities& to ensure implementation of initiatives are on track
Required qualifications capabilities and skills
- 3 years of experience or equivalent expertise in product management or a relevant domain area
- Proficient knowledge of the product development life cycle
- Experience in product life cycle activities including discovery and requirements definition
- Developing knowledge of data analytics and data literacy
- Proven understanding of current payments opportunitiesand how to effectively set the payments strategy prioritize strategic initiatives and shape partnerships with technology innovators and industry groups
Preferred qualifications capabilities and skills
- ACH Product knowledge and AAP Certification are strongly preferred
- Experience on JIRA
Required Experience:
IC