Service Manager for Education Quality, Performance and Change
Service Manager for Education Quality, Performance and Change
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Job Description
Organisation: Leicestershire County Council
Work Location: County Hall Glenfield LE3 8RA/ Working From Home
Worker Category: Hybrid Worker
Salary: 61071 - 67191 per annum
Working Hours:37 Hours
Contract Type: Permanent
Closing Date: 12th June 2025
Interview Date(s): 23rd & 27th June 2025
We are seeking an inspiring strategic leader to take on the role of Service Manager for the Education Quality and Performance Service. This is a pivotal post at the heart of the continuous journey of improving quality and performance across the Education Inclusion and Additional Needs Services within Leicestershire County Council and playing a key role in helping to delivery our ambitious vision for Education across Leicestershire.
About the Role
Key Responsibilities
- Ensuring the effective management of educational service transformation activities including ensuring that opportunities are successfully discovered designed and delivered and remain aligned to the strategic change requirements and priorities of the council.
- Ensuring effective business relationship management with key partners and stakeholders to see the delivery of projects.
- Identifying and managing risks through established relationships with operational managers business partners stakeholders and to ensure the sustainability of benefits of projects.
- To provide management and leadership for several workstreams and oversee the work of the Practice Excellence team in their role to support managers and teams to improve the quality of their practice with children and families.
- Ensuring practice across education services is underpinned by a range of clear practice methodologies theoretical frameworks and research.
- Take the lead on education practices ensuring a strong partnership between learning and development on all issues pertaining to education looking for the most efficient and effective way of working.
For information on our approach to the recruitment of ex-offenders please see our policy statement.
About You
You will be a visionary and credible leader with a strong track record in improving quality and/or performance of various service areas or teams. You will have relevant professional qualifications and/or experience of performance/service change and improvement at an appropriate level. You will also have experience and/or knowledge of:
- Successful management of significant and complex change programmes projects and change/performance initiatives where there has been a requirement to coordinate and manage resources and workstreams often in partnership settings and in co-production
- Working in an organisational environment which requires extensive engagement and consultation with senior managers where the skills of influence and persuasion are necessary tools to achieve successful outcomes.
- Managing and understanding general financial and budget information in the context of an organisations financial strategy efficiency and savings Plan.
- Preparation of comprehensive business cases including the identification of costs benefits and risks.
- Connecting with communities and localities through listening dialogue and understanding community needs
- Leading and delivering sustainable collective high performance through inspirational leadership the setting of clear priorities and a strong approach to performance management.
You must also have an understanding of and commitment toequality diversity and inclusion.
In addition we also expect you to shareour commitment to our valuesand will ask you to evidence when you have demonstrated them as part of the selection process.
Reasonable adjustments will be considered for applicants with a disability.
Interested in Flexible Working
We are keen to support employees to balance their working life with other commitments. Therefore wherever possible we will consider working arrangements that suit an individuals personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role please contact the person named below. This may include requests for term-time working part-time hours compressed hours flexible start and finish times home/remote working etc.
Every role within the Council has a defined working style which determines where they can work. The worker category applicable to this post is detailed in the above advert. You can find out more about our worker categories in the Our Working Stylespage on our career site.
For more information or an informal discussionplease contact:
Olivia Dale - Head of Service - Education Strategy & Transformation
Telephone:
How to Apply
Leicestershire County Council is an inclusive organisation which is on a journey to embed and celebrate equality diversity and inclusion at every level. We warmly welcome and encourage applications from people of all backgrounds as having a diverse workforce with different perspectives and ideas is fundamental to our values and enriches the services we offer our communities. We particularly welcome applicants from Ethnically Diverse and LGBTQ communities and people with disabilities to create a balanced workforce and one that reflects the communities we serve. Applicants with a disability who meet the criteria listed in the About You section above will be offered an interview under the Disability Confident Employer Scheme.
To apply for this job please click on the apply button. You will need to upload a supporting statement as part of your application which explains how you meet the criteria listed in the About You section above. For more information see the How to Applysection on our career site.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore if you are interested please submit your application as early as possible.
If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format please contact our Employee Service Centre by telephoning0(select option 2) or raising a ticket via our online portal: applying for this post you agree to ourTerms and Conditions.
Required Experience:
Manager
Employment Type
Full-Time
