Permit Technician I / II / III (Flex)

WHO WE ARE LOOKING FOR
Our ideal candidate will enjoy working with the public in an open office environment. They must be able to work independently and toggle between tasks quickly and efficiently. The work involves basic mathematical skills (addition subtraction multiplication and division) to determine permit fees and calculate square footage. Data entry is detailed and demands a high level of accuracy. Customer service skills are critical and a high level of service is expected with our external and internal customers. Employees often work under strict deadlines. This position includes standing sitting and walking during the course of daily tasks.

WHAT IS IT LIKE TO WORK IN OUR DEPARTMENT

Community Development is a dynamic department composed of the Permitting Planning Building and Administrative divisions that are collectively responsible for administering the land use and building code regulations for the City and Borough of Juneau. Daily activities include working with the public as well as other CBJ staff.

WHAT THE CBJ CAN OFFER YOU:

In this position you will receive a competitive salary package that includes the opportunity for regular pay increases 12 paid holidays a year an excellent health insurance program that includes medical dental vision and orthodontia care options paid leave and retirement credit through PERS (Public Employees Retirement System).

We value the health and well-being of our employees. The CBJ provides free parking paid time off for parent-teacher conferences the ability to participate in a robust wellness program that includes discounts to CBJ recreational centers and local fitness programs free bi-annual health screenings free flu shots free classes challenges and webinars on healthy living to assist you with achieving work/life balance.

WORKING HOURS AND LOCATION

This position works (Monday through Friday) 8:00am 4:30pm. Your office would be located in downtown Juneau in the Marine View Building 230 S. Franklin.

This position requires excellent customer service skills and a high level of attention to detail. It involves regular interaction with the public through assisting customers with the preparation and processing of building land use and general engineering permits and requires precision and accuracy in database entries. The Permit Technician conducts the permit application intake process by conducting a preliminary review of submission materials which may include site plans grading plans foundation plans floor plans parking and landscaping plans and other such documents.

Specific duties include but are not limited to:

• Receives permit applications performs preliminary review for completeness of submittal materials and advises applicants on necessary documents to complete submittals; suggests resources that could help them.
• Performs data entry and data retrieval associated with permit applications.
• Calculates collects and processes permit fees and performs related data entry.
• Answers Permit Center Hub phone calls and provides answers to basic questions or routes calls to appropriate personnel.
• Interprets basic information on maps and as-built drawings and researches historical information.
• Prepares Certificates of Occupancy and Sales Tax Exemption Cards.

The Permit Technician I is the entry level/trainee step of the Permit Technician I-III series. This position is supervised directly by the Permit Center Manager position with training work assignment and scheduling conducted in coordination with the Permit Center staff. Training is geared to learning the technical aspects of permit processing and prepares the Permit Technician I for progression to the level II series.

Permit TechnicianI - Range 10; $22.08 per hour

Education:

Graduation from high school or the equivalent.

Experience:

One (1) year of clerical and/or customer service experience.

Substitution:

Post-secondary education may be substituted for the required clerical experience on the basis of 2.67 semester hours (4 quarter hours) for one month of experience.

Permit TechnicianII - Range 12 $25.15 per hour

Education:

Graduation from high school or the equivalent.

Experience:

One (1) year of clerical and/or customer service experience.

OR

One (1) year of experience in the construction field performing semi-skilled work in plumping electrical or carpentry AND a minimum of six (6) months experience processing building engineering or other property/development permits. With the City and Borough of Juneau this work is equivalent to a Permit Technician I.

Substitutions:

Post-secondary education may be substituted for the required clerical experience on the basis of 2.67 semester hours (4 quarter hours) for one month of experience up to a maximum of one year.

There is no substitution for the permit processing experience.

Permit Technician III Range 13; $ 26.87 per hour

Education:

Graduation from high school or the equivalent.

Experience:

One (1) year of experience processing building fire engineering or other development permits. This experience must have been at the technical level equivalent to a Permit Technician II with the City and Borough of Juneau.

Other:

Certification as a Permit Technician by the International Conference of Building Officials or the equivalent through another agency.

Continued employment and advancement opportunities

Initial appointment within this series is determined by the incumbents education and experience.

Continued employment and eligibility for promotion requires incumbents to have acceptable or above performance and successfully complete the probationary period. Incumbents are required to progress through the Permit Technician I to the Permit Technician II level.

Failure to complete the probationary period or achieve Permit Technician II level will result in separation.

This position is flexibly staffed. The level of the job offer will be based on the selected candidates qualifications.If hired at the lower level the successful applicant will be promoted to the higher level upon meeting the minimum qualifications for the higher level completing the training plan and demonstrating competency in the work as determined by the supervisor.

HIRING MANAGER CONTACT INFO

Hiring Manager: Jason (Jay) Larson

Phone Number:

Email:

Please read the below information carefully to ensure your application submission meets all submittal requirements.

Education
If you are using education to meet the minimum qualifications you must document your education in your application and you may be required to provide transcripts.

Work Experience
If you are using work experience to meet the minimum qualifications you must document your work experience in the application.

If your application does not support minimum qualifications you may not advance to the interview and selection phase of the recruitment.

NOTE:Attaching a resume or curriculum vitae is not an alternative to filling out the application in its see resume or CV or any similar response on any portion of your application may lead to a determination that your application is incomplete and removal from consideration for this job posting.

Application Assistance

For questions regarding application submission or system operation errors please visit: your question is not answered in the FAQ you may contact the Department of Human Resources & Risk Management at or

For applicant password assistance please visit:
Statement

The City & Borough of Juneau complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities who require accommodation auxiliary aides or services or alternative communication formats please call or TTY: Alaska Relay 711 or 1- or correspond with the Department of Human Resources & Risk Management at or 155 Heritage Way Juneau AK 99801. The City and Borough of Juneau is an equal opportunity employer.