Community Ambassador
Community Ambassador
Posted on :
31-05-2025
Employer Active
1 Vacancy
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Monthly Salary
$ 25 - 30
Vacancy
1 Vacancy
Posted on :
31-05-2025
Job Description
About GLIDE
GLIDE is a leader in social justice dedicated to ending poverty and transforming lives. We offer services advocacy and a supportive community to help people achieve stability and thrive. We address issues like poverty homelessness and social justice to create an inclusive loving community.
Position
As a Cecil Williams Community Ambassador you will be an integral part of a dynamic team dedicated to placemaking and community-building in the vibrant Tenderloin neighborhood of San Francisco. You will engage with residents businesses landlords housed and unhoused neighbors Single Room Occupancy (SRO) facilities and other stakeholders with embodying the values of GLIDE. You will help equip stakeholders with information regarding neighborhood resources and services assist those in need to directly access those services and represent GLIDEs mission vision and values while actively contributing to maintaining cleanliness friendliness and community well-being.
Cecil Williams Community Ambassadors understand how poverty marginalization and other forms of trauma impact community engagement and wellness. Ambassadors must be able to show excellent judgment related to community needs to advance successful engagements referrals and connections with residents businesses and facilitate meaningful access to housing services food primary medical care behavioral health care testing medication-assisted treatment and other support services.
This position requires direct contact with diverse high-risk individuals with complex needs many of whom are active substance users. This job also involves street and neighborhood outreach where potential and/or current clients may spend time and/or live. Regular and predictable attendance is required.
Essential Functions:
- Engage with housed and unhoused residents businesses landlords visitors and SRO facilities in the Tenderloin district with a friendly and de-escalatory demeanor demonstrating empathy kindness and the values of GLIDE.
- Refer housed and unhoused residents businesses landlords visitors and SRO facilities to resources services and amenities including shelters food assistance programs and community events with a focus on fostering a sense of community and connection.
- Offer directions and guidance to individuals seeking assistance or information demonstrating patience understanding and a willingness to help.
- Monitor street activity and address safety hazards cleanliness issues or illegal activities appropriately coordinating with local authorities partner non-profits and GLIDE programs.
- Engage in cleaning and maintenance activities such as picking up litter sweeping sidewalks and removing graffiti to enhance the appearance and sanitation of public spaces with a dedication to creating a more beautiful and inviting community.
- Administer first aid including but not limited to CPR and Narcan following established protocols and procedures with compassion and a commitment to saving lives.
- Distribute educational materials and assistive resources related to public health safety and community development initiatives with a focus on empowering individuals to make positive choices for themselves and their community.
- Collaborate with local businesses nonprofits and government agencies to support neighborhood improvement projects and initiatives fostering a sense of unity and collective responsibility.
- Participate in community outreach and engagement events to promote positive interactions and build relationships with residents and stakeholders cultivating a sense of belonging and inclusion.
- Maintain accurate records of observations engagements referrals connections and outreach activities with integrity and attention to detail.
- Attend regular meetings and training sessions to stay informed about neighborhood developments resources and best practices with a commitment to embodying the values of GLIDE.
Qualifications:
- Experience: At least 2 years of experience in community outreach case management social services or related fields.
- Tenderloin Familiarity: Comfortable walking and working in the Tenderloin or similar urban environments.
- Communication Skills: Strong verbal skills and the ability to interact effectively with diverse populations.
- De-escalation Skills: Experience handling conflict situations such as calming an agitated person or diffusing a potential altercation. Example: Successfully calming a distressed individual in a public space by listening speaking calmly and providing appropriate assistance.
- Tact and Diplomacy: Handle sensitive situations calmly and politely.
- Compassion: Care about people experiencing homelessness addiction or mental illness.
- Teamwork: Work well alone or with others in a fast-paced environment.
- Problem-Solving: Stay calm and think clearly in crisis situations.
- Flexibility: Willing to work different shifts including evenings and weekends.
- Physical Stamina: Able to stand and walk for long periods and work outdoors.
- CPR and First Aid: Certified or willing to get certified after hire.
- Narcan Training: Trained or willing to get trained to use Narcan.
- Drivers License: A valid California drivers license and a good driving record are preferred.
Physical Requirements:
- Ability to walk far distances and stand for extended periods of time; 90-95% of work time is spent walking standing or otherwise on your feet.
- Ambassadors dedicate a substantial portion of their time to outdoor activities. During their duties employees may cover distances of five to seven miles per day. Essential qualifications include the capacity to bend lift and sustain standing and walking positions throughout the shift. Additionally the role necessitates the ability to lift objects weighing up to 50 lbs. maneuver carts and set up our mobile kiosk stations tables and/or canopies when necessary. Given the nature of these outdoor responsibilities employees will be exposed to sunlight dust and varying temperatures and humidity levels.
- The job of Ambassador is physically and mentally demanding. Problems arise constantly and staff must maintain a de-escalatory demeanor while addressing community needs. Because of these demands and the amount of standing and walking required stamina and a high energy level are essential.
$25 - $30 an hour
This is a full-time (40 hours per week) Non-Exemptposition that is covered by the collective bargaining agreement.
GLIDE is proud to be an equal opportunity employer. As an equal opportunity employer we are committed to identifying and developing the skills and leadership of people from diverse backgrounds. People of color people with lived experiences differently abled people and LGBT persons are strongly encouraged to apply.
Employment Type
Full-Time
Key Skills
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