Automotive Acquisition Specialist
Automotive Acquisition Specialist
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Job Description
Sheehy Auto Stores is proud to be a 2024 Top Workplace Winner
Recognized byThe Baltimore SunRichmond Times-Dispatch andThe Washington Post Sheehy Auto Stores is honored to be named one of the regionsTop Workplaces!
As one of the countrysTop 30 Private Dealer Groups we represent some of the industrys leading automotive brands across30 locations. We pride ourselves on hiring top talentboth experienced professionals and those new to the industrywho are driven to succeed. If that sounds like you we want YOU to join our growing team!
Sheehy Lexus of Richmond is seeking an Acquisition Specialist to join our team!
In this role you will focus on acquiring pre-owned vehicles directly from customers helping to streamline and simplify the process for both the dealership and the seller. Youll manage vehicle acquisitions through a variety of lead sources leveraging our data mining tools to identify opportunities and collaborating closely with sales managers to achieve profit goals and maintain high levels of customer satisfaction.
Were looking for someone with a passion for delivering exceptional customer service. Automotive sales experience is not requiredif you have a strong customer service background and experience in business development or lead generation this could be the perfect fit. Join a fun fast-paced environment where your contributions make a real impact and help drive customer loyalty.
Responsibilities
- Leverage the existing customer databaseusing data mining tools such asAutomotive MastermindvAuto Reports and referrals from sales and service teams to identify opportunities for vehicle upgrades and acquisitions.
- Maintain daily communicationwith current and potential customers through phone calls emails and in-person interactions. Proactively schedule vehicle appraisals clearly explain the process and ensure consistent timely follow-up.
- Collaborate with the Used Car Managerto identify current vehicle needs and align acquisition efforts with inventory goals.
- Manage vehicle sale inquiriesby accurately entering customer and vehicle data into appraisal platforms such asAccuTradeandvAuto. RunCARFAXreports review vehicle history and service records confirm completed inspections and ensure appraisal details reflect the actual condition of the vehicle. Assist with pricing and finalizing appraisals.
- Participate in management meetingsto review objectives planned activities performance metrics and continuous improvement strategies.
- Deliver exceptional customer servicewith a professional outgoing and friendly demeanor. Demonstrate strong attention to detail and follow-through during the acquisition process including handling all purchase paperwork and ensuring timely resolution of any post-sale payments to maintain customer satisfaction.
Requirements
- Sales experience or experience in customer service such as retail restaurant call center setting etc. is preferred but not required (sales training provided)
- Ability to learn data mining tools and software (Eleads experience a plus!)
- Strong customer service organizational relationship-building and time management skills
- Excellent verbal and written communication skills
- Outgoing personality with expertise in developing relationships
- Driven competitive and willing to work in a team environment
- Must be authorized to work in the USA with a valid clean and non-suspended drivers license
- Able to pass a pre-employment background screening Motor Vehicle Record check and drug screen
Benefits
We dont believe in a one-size-fits-all approach to employee benefits. Our programs are designed to support you at work and at home:
- $50000 - $80000 Annual Hiring Range (Based on Experience)
- Health Dental and Vision Insurance
- PTO begins accruing on yourfirst day
- Paid Maternity & Paternity Leave (after one year of service)
- Ongoing Paid Training
- Career Growth & Advancement Opportunities
- 401(k) Retirement Plan Profit Sharing
Sheehy Auto Stores is an Equal Opportunity Employer.
We are committed to creating a diverse and inclusive workplace. All employment decisions are made based on qualifications merit and business needs without regard to race color religion gender age disability or other protected characteristics.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
