General Manager
General Manager
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Job Description
Raines Co. - Your Future is Now!
Position Summary:
Are you a dynamic hands-on General Manager who strives for success daily provides guidance to their team leads by example is not afraid to jump in and roll your sleeves up Do you love having a great time How about being the best at what you do Yes to those questions will lead you to a challenging yet fulfilling career.
We offercomprehensive Medical/Dental/Vision benefits 401K a generous PTO program an Employee Referral Bonus Program and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company.
Established in 1988 as a family-owned business we have grown into a fully integrated development management and investment company that develops operates and owns the worlds leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates with our partners and within the communities where we operate.
Essential Job Functions
- Oversee the day-to-day operations and assignments of the hotel staff; assist the Regional Director of Operations in the development and communication of departmental strategies and goals. Communicate and enforce policies and procedures
- Recommend and/or initiate salary disciplinary or other staffing/human resources-related actions in accordance with Company rules and policies. Alert Regional Director of Operations of potentially serious issues
- Ensure all staff is properly trained and have the tools and equipment needed to effectively carry out their job functions
- Assist Regional Director of Operations in the development implementation and monitoring of financial and operational plans for the hotel which support the overall objectives of the company. Provide regular direction and oversee hotel operations as follows:
- Front office revenue and reservation functions to ensure the delivery of superior guest services the security of monies credit card transactions and guest information and that established goals are achieved
- Food and beverage departments to ensure standards of operation and quality are maintained and food and beverage profit and revenue goals are achieved
- Housekeeping and Maintenance functions to ensure compliance with quality and standards in all areas of the hotel as it relates to appearance cleanliness and levels of maintenance and repair; ensure preventative maintenance programs are in place to protect the physical assets of the hotel
- The security function to ensure a safe and secure environment for guests employees and hotel assets
- Sales functions to ensure that goals are established and achieved to meet the hotels overall financial objectives
- Maintain a proactive human resources function to ensure positive employee relations training and development wage/benefit administration and compliance with policies and procedures and labor regulations
- Accounting and purchasing controls and procedures are implemented and maintained
- Develop manage and foster positive owner relationships if applicable and provide ongoing information and status reports
- Use company-wide tools systems and applications without exception
- Make recommendations for capital improvements to enhance the assets of the company and brand loyalty
- Maintain and uphold standards of brand and/or Raines Co. to the highest level
Experience and Education:
Prior General Manager Operations Manager or Assistant General Manager experience
Experience with brands PMS and Point of Sales systems
Proficient in Microsoft 365 or similar computer applications
Minimum High school diploma GED or equivalent
Bachelors degree in Business Administration Hotel and Restaurant Management or related major preferred
Raines is proud to be an Equal Opportunity Employer
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability age veteran status or any other legally protected status.
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Pre-employment background check required.
Required Experience:
Director
Employment Type
Full-Time
