Applications Analyst - Information Technology - Salary
Applications Analyst - Information Technology - Salary
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Job Description
Job Details
Description
In an environment of continuous quality improvement the Applications Analyst is responsible for providing proficient professional and skilled support to implement effective technology and information best practices using Meditech 6.1X financial and administrative applications and other third-party software. Additionally the candidate uses knowledge and experience in a self-directed approach to assist in developing and implementing computer application solutions which includes evaluating functionality of information systems and department workflow processes and identifying and assisting in the resolution of issues. Exhibits the MHS Standards of Excellence and always exercises strict confidentiality.
Job Functions:
- Works collaboratively with Meditech 6.1X support staff service providers and other IT areas to perform problem diagnosis and implement resolution in order to maximize efficiency and achieve quality outcomes and performs follow up monitoring to ensure data integrity and successful resolution.
- Serves in an on-call capacity to troubleshoot and mitigate urgent and high-level system issues occurring after-hours and on weekends.
- Accurately and efficiently creates and maintains policies and procedures to ensure in accordance with best practice guidelines and regulatory policies
- Provide technical guidance for evaluation of software application.
- Analyze and review enhancements for compatibility and adhere to operating guidelines and integration testing when necessary
- Provide technical expertise and assistance in designing testing and developing applications
- Monitor application for compliance to standards and policies
- Manage allocation and implementation of tasks and provide assistance with projects
- Collaborate with cross functional teams to maintain efficiency consistency and achieve successful implementation of application
- Implement best practice functionality and perform follow up monitoring to ensure successful implementation and adheres strictly to change control requirements
- Effectively handles multiple projects and many activities simultaneously.
- Assists management in developing department workflows policies and procedures.
- Communicates effectively in both written and verbal format following the AIDET model
- Assumes all other duties and responsibilities as necessary.
Applications Analyst (Enterprise):
- Accurately and efficiently creates and maintains dictionaries in accordance with best practice guidelines and regulatory policies.
- Tests application enhancements and conversions in TEST before implementing in LIVE to implement best practice functionality and perform follow up monitoring to ensure successful implementation.
- Adheres strictly to change control requirements and performs regularly scheduled audits to ensure TEST environment mirrors LIVE.
- Provides concise and timely communication of project and issue status to management users and peer team members in a fast-paced changing environment.
Applications Analyst (Service Desk):
- Provide high level Service Desk applications and software support
- Create functional design document and other relevant documents for end users.
- Provide training for consumers and service desk staff
- Analyze system capacity and modify procedures to solve interface problems
- Prepare and present status reports ad hoc reports records and training material to end-users and staff
- Collaborate with quality assurance team to identify issues and escalate them to appropriate teams
Qualifications
Minimum Education/Experience Required:
- Bachelors Degree in Information Technology Computer Science Accounting Health Care or related specialty required.
- A minimum of 5 years of relative experience may be considered in lieu of education requirement.
- Two years of systems analysis experience in a health care environment preferred.
Special Knowledge Skills Training:
- Knowledge of advanced computer hardware. Experience with desktop and server operating systems.
- Extensive application support experience preferred.
- Working knowledge of a range of diagnostic utilities.
- Experience working in an ITIL-driven environment and working knowledge of ITIL principles and processes.
- Exceptional written and oral communication skills Exceptional interpersonal skills with a focus on rapport-building listening and questioning skills.
- Strong documentation planning and organizational skills.
- Strong analytical problem solving and conception skills.
- Above average written and oral communication skills.
Compensation Details: Education experience and tenure may be considered along with internal equity when job offers are extended.
Benefits: Memorial Health System is proud to offer an affordable comprehensive benefit package to all full time and flex time employees. To learn more about the many benefits we offer please visit our website at
Bonus Eligibility: Available to qualifying full or flex time employees. Eligibility will be determined upon offer.
Memorial Health System is an equal opportunity provider and employer.
If you wish to file a Civil Rights program complaint of discrimination complete the USDA Program Discrimination Complaint Form found online at or at any USDA office or call to request the form. You may also write a letter containing all of the information requested in the form. Send your completed complaint form or letter to us by mail at U.S. Department of Agriculture Office of the Assistant Secretary for Civil Rights 1400 Independence Avenue S.W. Stop 9410 Washington D.C. 20250-9410 by fax or email at.
*Memorial Health System is a federal drug-free workplace. This policy prohibits marijuana use by employees.
Required Experience:
IC
Employment Type
Full-Time
