Business Analyst - Workforce
Business Analyst - Workforce
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Job Description
Your Role
SJGHC is seeking a highly skilled and experienced Business Analyst to drive significant improvements across our Workforce Shared Services Teams across Recruitment Human Resources Customer Service Payroll and related systems.
This is an exciting opportunity to play a pivotal role in optimising our service operations and experience for our customers our caregivers. Drawing on your strong background you will be instrumental in developing and updating a range of business and user deliverables to support the achievement of key HR & Payroll improvement objectives.
Collaborate with subject matter experts to improve manager and employee (caregiver) self-service / reference materials across Workforce Shared Services processes and systems
Map current state processes and work with SMEs to design improved processes where required
Assist in preparing work package scope statements and change impact assessments to support delivery of improvement initiatives
Deliver discrete work packages or sub-tasks as delegated by Project Director e.g. Knowledge Management Framework to support new and improved Customer Service Model
Analyse data / information and contribute to determining best process and/or technology solutions for improvements required.
Plan design and deliver processes and functions in consultation with user/customer representatives business stakeholders and project teams.
Determine the appropriate stakeholders and subject matter experts in line with the changes being proposed.
Engage and influence business stakeholders in the design processes.
Gathering and documenting business and functional requirements
Contributing to the ongoing improvement of business documentation standards.
To excel in this position youll hold a relevant tertiary qualification or a minimum of two years of experience as a Business Analyst Project or Operations specialist.
We require hands-on experience in business process improvement/re-engineering and a solid grasp of functional and non-functional analysis. You should also be proficient in using various business analysis techniques and requirements elicitation tools.
Beyond technical skills excellent problem-solving ability is crucial as is demonstrated experience working in and contributing to a team-oriented collaborative environment and the ability to develop and maintain strong stakeholder partnerships.
Above all people will be at the core of everything you do committing to and supporting our Mission and Values.
We Can Offer You
Salary: $124000 to $137000 plus 11.5% superannuation
Permanent Full-Time position. Part time (Min 0.8FTE) also considered.
Based in Perth or Melbourne
Salary packaging up to $18550 on a range of benefits such as mortgage rent meal entertainment holiday accommodation or other everyday living expenses as well as options to salary package benefits above the FBT cap on items such as:
Novated leasing
work related expenses
self-education and
additional superannuation
Employee discount on St John of God Hospital & Medical Services and Private Health Insurance
Employee support through our dedicated free Employee Assistance Program (EAP)
Access to a range of Lifestyle Health & Wellbeing rewards and discounts
Perth CBD office with end of trip bike and shower facilities
Flexible working arrangements work from home up to 40% of the time
*All applicants are asked to submit a covering letter (of no more than two (2) pages) demonstrating how you meet the essential requirements of the role
For enquiries contact Danielle Whitman Project Director on
St John of God Health Care embraces diversity and strongly encourages applications from Aboriginal and Torres Strait Islander peoples and people with disabilities. We are committed to providing a safe environment for all children and vulnerable people in our care and proactively take measures to protect children/vulnerable people from abuse.
Required Experience:
IC
Employment Type
Full-Time
