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Door Person

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1 Vacancy
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Job Location drjobs

Washington - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Benefits:
  • 401(k)
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Training & development
  • Vision insurance
Position Overview
The Door Person is the first point of contact for guests setting the tone for an exceptional experience. Core responsibilities include ensuring guest satisfaction maintaining a safe and secure environment and assisting with the seamless flow of guests and employees throughout the venue.

Door Persons exemplify our core values by interacting professionally with guests and staff maintaining a positive demeanor and upholding the highest standards of service and security. This role requires vigilance adaptability and a dedication to creating a welcoming environment.

The Door Person reports to the FOH Department Head Lead Servers and General Manager and works collaboratively with the FOH team.

Core Duties & Responsibilities:
  • Greet all guests warmly providing a welcoming and friendly atmosphere.
  • Monitor guest entry to ensure a safe and orderly process.
  • Verify guest reservations and maintain an organized waitlist.
  • Ensure the security of the premises by conducting regular safety checks identifying potential hazards and promptly addressing any concerns.
  • Act as a resource for guests answering questions about the venues layout hours and policies.
  • Collaborate with management to resolve guest concerns or complaints professionally and efficiently.
  • Communicate with team members to maintain a seamless guest flow especially during peak times.
  • Recognize and report intoxicated guests to management ensuring compliance with all safety protocols.
  • Follow all emergency protocols and procedures as outlined in the Employee Handbook.


Additional Duties & Responsibilities:
  • Assist FOH operations by coordinating with the host team during high-volume service times.
  • Promote a safe and clean environment for guests and staff addressing any maintenance or cleanliness issues as needed.
  • Support the overall service team through tasks such as clearing walkways managing crowd flow and facilitating guest transitions between spaces.
  • Act as a liaison between guests and FOH team members to ensure smooth communication and service.

Physical Demands:
  • The physical demands for this position include standing walking bending and moving for extended periods lifting up to 25 pounds frequently and up to 50 pounds occasionally. These requirements may be accommodated as needed.


Required Qualifications:
  • Exceptional customer service skills with the ability to create positive first impressions.
  • Strong awareness and attention to detail for maintaining safety and security standards.
  • Calm demeanor and problem-solving abilities under pressure.
  • Excellent verbal communication skills to effectively interact with guests and team members.
  • Flexibility to work varied schedules including evenings weekends holidays and during special events.


Desired Qualifications:
  • Previous experience in a doorperson security or hosting role preferred.
  • Knowledge of safety and emergency procedures in hospitality settings.


Demonstrate the Core Values of Gin & Luck:
  • Curiosity: Embrace learning and proactive problem-solving.
  • A.B.K.: Approach each shift with anticipation preparation and intention.
  • Pursuit of Excellence: Commit to constant improvement in all aspects of work.
  • Contagious Joy: Share positive energy to elevate the guest and team experience.
  • Connection: Build relationships with guests and team members through transparency and empathy.

What We Offer:
We are committed to creating a supportive and inclusive work environment where all employees feel valued. Compensation for this position includes an hourly rate plus a percentage of the full house tip pool. Benefits for eligible employees include medical dental vision 401(k) and life insurance coverage.

Gin & Luck is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Note: This job description is subject to change at the companys discretion.
Compensation: $25.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.




Gin & Luck is an acclaimed cocktail-anchored hospitality group best known for its flagship brand Death & Co. Since opening in New York City in 2006/2007 Death & Co has been at the forefront of cocktail culture and has grown into a globally celebrated brand with additional locations in major US markets three award-winning books and countless industry accolades.

At Gin & Luck were expanding into new verticals through bars hotels and brands that all celebrate the craft of hospitality and the people behind it. As an employer we are dedicated to creating opportunities for our team to thrive both personally and professionally. We offer benefits including but not limited to One Fair Wage shareholder opportunities and comprehensive benefits packages for all team members.

What sets us apart is our commitment to our core values:

  • Curiosity: We learn and improve through active observation and creative problem solving.
  • Pursuit of Excellence: We will forever be chasing excellenceit is a pursuit without end.
  • A.B.K.: We anticipate prepare and execute with intention.
  • Contagious Joy: When were having fun it emanates out and influences our work and the people around us.
  • Connection: We build relationships through intuition empathy and transparency.


If youre passionate about crafting unforgettable experiences and being part of a team that celebrates creativity and connection wed love to have you on our team. Together well create moments that inspire delight and resonate far beyond the bar.

Not seeing the job youre looking for Reach out to us at with your resume and the role youre interested in! Well be sure to point you in the right direction.


Employment Type

Full-Time

About Company

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