Records Assistant, Transcript Evaluator

Compensation

$36720.00 Annual

Job Description Summary

The application deadline for this position is 11:59pm EST on June 11 2025.

The Office of the Registrar is committed to assisting prospective current and alumni students at Santa Fe College with their record needs. The office is available to facilitate transcript requests college transcript evaluations student academic records course registration and grades petitions and appeals residency reclassifications and graduation applications.

The Records Assistant Transcript Evaluator is responsible for maintaining a working knowledge of academic policies curriculum common course numbering academic and admission requirements and statewide articulation agreements among the Florida College System and the State University System. As a transcript evaluator this position will process and evaluate incoming transcripts and external credits and determine SF equivalencies. Additionally this position may supervise the work of others and has accountability in areas of assigned responsibility.

Job Description

Responsibilities and duties include:

• Assists college employees and the public by responding to concerns/inquiries to resolve issues based on established college policies and makes appropriate referrals as necessary.

• Performs front desk tasks as appropriate assisting staff faculty students and/or the public in-person or via phone with issues and/or departmental requests.

• May assist students with application enrollment testing and registration processes or other specific student support services which may include specific aid and eligibility guidance.

• Processes and evaluates incoming college transcripts and external credits.

• References course information to determine the equivalency to Santa Fes degree requirements.

• Advises students on degree requirements based on their individual evaluations.

• Assists with resolving credit transfer issues as necessary.

• Prepares special reports summaries or replies to inquiries by compiling data and statistics from various departmental resources.

• Communicates collaborates and maintains relationships with internal and external constituents especially SF department Chairs and Directors.

• May supervise and train other support staff including student employees and volunteers.

• May assist in the scheduling of building and equipment maintenance such as copiers printers scanners etc.

• May organize and facilitate meetings and special events schedule and coordinate dates and times venues attendance agendas and facility arrangements.

• May manage and update the program website and publications with the most current accurate and timely information.

• Strictly honors the privacy security and confidentiality of student records and other sensitive information according to appropriate state federal and college regulations policies and procedures.

• Complies with all published College Rules procedures guidelines and laws/regulations governing public employees including but not limited to those related to document retention and destruction FERPA and confidentiality.

• Provides service excellence through courteous informed accessible and professional engagement.

• Performs other duties as assigned.

Reports to: Transfer and Transcript Evaluation Supervisor

QUALIFICATIONS

Required: An associate degree with two (2) years of related work experience and/or a combination of education and experience equal to four (4) years.

Additional Requirements: A criminal background check will be conducted.

Preferred: A bachelors degree in a related field with at least two (2) years of post-secondary student service experience.

General Knowledge Skills and Abilities:

• Communication able to effectively communicate in a professional diplomatic empathetic and tactful manner using preferred method and level as applicable to the job.

• Team Orientation & Interpersonal highly motivated team player with ability to develop and maintain collaborative relationships with all levels within and external to the organization.

• Ability to work in a multi-cultural environment.

• Organization & Time Management able to plan schedule and organize tasks related to the job to achieve goals within or ahead of established time frames.

• Results Orientation proven ability to set and exceed established targets.

• Adaptability to Change able to be flexible and supportive react swiftly to and able to positively and proactively assimilate change in rapid growth environment.

• Relationship Management able to personally provide high level of interactive service to others building relationships and addressing identified needs.

• Systems & Software - proficient level of knowledge of Microsoft Office and/or relevant position software programs.

• Ethics able to demonstrate integrity professionalism civility and a high degree of ethics in all job-related actions.

Application Process: All applicants must submit a completed online SF application a letter of intent an up-to-date resume/curriculum vitae and unofficial academic transcripts (if applicable) to be considered for this position. Unofficial transcripts are only accepted for review purposes official transcripts are required prior to any offer of employment being made.

If you are a retiree of the Florida Retirement System (FRS) please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled suspended or deemed ineligible depending upon the date of your retirement.

Santa Fe College (SF) is committed to maintaining a work and educational environment that embraces diversity and where no member of the college community is excluded from participation in denied the benefits of or subject to discrimination in any college program or activity based on: their race ethnicity national origin color religion age disability sex pregnancy status gender identity sexual orientation marital status genetic information political opinions or affiliations or veteran status. This commitment applies to employees volunteers students and to the extent possible to third parties applicants for admission applicants for employment and the general public. regarding non-discrimination policies or concerns about discrimination or harassment including concerns about sexual harassment or sexual violence under Title IX should be directed to:

Santa Fe College reserves the right to extend deadlines and/or not to offer advertised positions. Preference will be given to eligible veterans and spouses of veterans.