Global Community Manager (Mid/Senior)

About Us

FunPlusDC: Dark Legion State of Survival King of Avalon Guns of Glory Stormshot Sea of Conquest Misty Continent and Foundation: Galactic Frontier.

Your Mission
As a Mid to Senior Community Manager you will be responsible for shaping and executing the community and social media strategies for one of our titles working under the guidance of the Head of Community. You will manage the player experience on core community platforms such as Discord by facilitating feedback loops supporting players reporting bugs gathering insights and helping translate community sentiment into actionable improvements for the Game Team. In addition youll act as the voice of the Game Team within the community sharing updates like patch notes and news to keep players informed excited and engaged.

As an experienced community manager youll also support the Head of Community in strategic initiatives and contribute to team leadership by mentoring or assisting other Community Managers when needed.

Your Responsibilities

• Help realize the community plans in concert with the development team to span alpha beta and launch phases for the English speaking markets
• Work with the Head of Community on important communications to and funneling feedback from our growing community
• Working with Studio Project and Publisher Leadership to integrate community plans into broader marketing strategies
• Maintaining an effective feedback loop that combines quantitative and qualitative reports
• Working in tight coordination with the game development team to stay current on changes
• Monitoring and assessing community sentiment for FunPlus games and pulling together reports from forums and social media channels (English speaking markets)
• Planning drafting and distributing community focused content through blogs Twitter Facebook and other channels.
• Help coordinate the Brand Ambassador program.
• Creating and fostering a positive community experience for the English speaking players.

Your Profile

• 3 years of experience managing communities in live-ops environments within the gaming sector.
• A deep passion for video games and strong knowledge of the gaming industry across PC console and mobile platforms.
• Extensive knowledge of community platforms (particularly Discord) and a strong knowledge of social media channels.
• Solid understanding of social media trends.
• Curious and proactive mindset with a strong desire to keep learning and experimenting with new approaches.
• Outstanding written and verbal communication skills in English.
• Confident in addressing both internal teams and external community audiences with clarity and professionalism.
• Comfortable working with reporting and analytics tools (e.g. Excel) to understand and communicate data insights.
• A positive enthusiastic creative and solutions-oriented attitude.
• Highly organized with a keen eye for detail and the ability to work independently.
• Proven experience managing community feedback loops and communications during alpha and beta testing phases is a strong plus.
• Fluent in English both written and spoken.
• Fluency in one or more additional languages (French German Spanish Italian Chinese or Japanese) is a plus.

Must be eligible to work in the European Union

Perks of your new adventure

• Flexible working hours - We know you have other quests and fun activities in your life as long as you get your job done flex away.
• Multicultural teams - With so many offices around the world you will have opportunities to engage and learn from your global colleagues
• Diverse team events - Barcelona has the reputation of fun and this office is determined to keep up that reputation.
• International and expert leadership - You can not create legends without legendary leadership.
• Creative environment - This is entertainment after all folks!
• Excellent benefits - Lunch tickets complementary health insurance parties and music oh my!
• And we are dog-friendly!

Start your new adventure now!

FunPlus is an equal opportunity employer and is committed to creating a diverse environment. We respect all individuals and seek their inclusion in the workplace.