Director, Program Management
Director, Program Management
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Job Description
Were building a relationship-oriented bank for the modern world. We need talented passionate professionals who are dedicated to doing whats right for our clients.
At CIBC we embrace your strengths and your ambitions so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC please visit
What Youll Be Doing
As the Director Program Management youll be joining the Business Effectiveness team within Commercial Banking and Wealth Management (CB&WM). Leading a team of project management professionals youll be responsible for the alignment of project objectives and successful delivery of business and technology projects to advance our transformation mandate.
As a key relationship manager with the leaders of various lines of business (Private Wealth Management CIBC Asset Management Commercial Banking) you will take a client-first approach to ensuring that the strategic goals of the projects are met and benefits realized. You will contribute to the prioritization of multiple projects based on strategic relevance urgency and delivery complexity. You will also manage interdependencies between individual projects and communicate risks to the critical path for the Transformation portfolio such that priorities can be set and adjusted with awareness of the potential impact on time cost or quality. As a champion of change you will advance an agile mindset in your teams through education consulting coaching and mentoring while ensuring teams adhere to enterprise-wide methodologies. You will leverage this approach to support resource demands for current projects and forecasting future capacity demands to optimize utilization rates. You will assign develop assess and oversee the resources assigned to ensure end-to-end delivery of approved projects with impact.
At CIBC we enable the work environment most optimal for you to thrive in your role. Youll have the flexibility to manage your work activities within a hybrid work arrangement where youll spend 3 days per week on-site while other days will be remote.
How Youll Succeed
- Project Delivery - Ensure focus on priority outcomes by leading and overseeing effective project management including appropriate change management disciplines to ensure sustainable benefits are realized delivery costs are optimized and delivery predictability is transparent. Manage the tracking and reporting of all initiatives throughout the process managing and escalating risks and issues as appropriate while complying with enterprise standards. Ensure appropriate governance is in place and that decisions are accurately captured and reflected in a central repository for future records management or audit reviews.
- Relationship Management - Work with experienced business leaders who will empower you to lead your projects develop your capabilities and make things happen. Build strong relationships by working closely and effectively with many stakeholders at all levels across CB&WM and CIBC. Develop sponsor relationships and accountability.
- Coaching Foster an agile mindset across the Transformation team. Maintain a focus on Employee Satisfaction and work with the leadership team to support the maintenance of an environment that fosters personal growth and job satisfaction. Integrity passion listening skills humility and desire to see others succeed.
Who You Are
- You give meaning to data. You enjoy investigating complex problems and making sense of information. Youre confident in your ability to communicate detailed information in an impactful way. PMP certification is preferred.
- Youre driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to bring a shared vision to life.
- You can demonstrate experience in consulting and leadership skills to provide advice and guidance to LOBs managers and other key stakeholders on complex conceptual and/or unique issues. Critical thinking leadership communication. Demonstrated aptitude for analytics. Experience in transformation planning implementation of complex programs across different business units with strong business acumen ability to understand interdependencies and impacts on business.
- You are a bold and authentic leader. Youre passionate about developing and coaching to bring out the best in people. You have led diverse high performing teams.
- Values matter to you. You bring your real self to work and you live our values - trust teamwork and accountability.
What CIBC Offers
At CIBC your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career rather than just a paycheck.
We work to recognize you in meaningful personalized ways including a competitive salary incentive pay banking benefits a benefits program* defined benefit pension plan* an employee share purchase plan a vacation offering wellbeing support and MomentMakers our social points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation please contact
You need to be legally eligible to work at the location(s) specified above and where applicable must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills tests (such as simulation coding French proficiency MS Office). Our goal for the application process is to get to know more about you all that you have to offer and give you the opportunity to learn more about us.
Job Location
Toronto-81 Bay 12th FloorEmployment Type
RegularWeekly Hours
37.5Skills
AccountabilityRequired Experience:
Director
Employment Type
Full-Time
