work from home ( married telecaller)
work from home ( married telecaller)
Posted on :
29-05-2025
Employer Active
1 Vacancy
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Job Description
This is a remote position.
Telecaller job involves making outbound calls to promote products or services handling inbound calls for inquiries and generating leads through phone interactions. The primary goal is to engage with customers provide information and drive sales or customer service.
Key Responsibilities:
Outbound Calling: Making calls to potential customers to promote products services or offers.
Inbound Call Handling: Assisting customers with inquiries concerns and complaints.
Lead Generation: Identifying and qualifying potential customers for sales or marketing teams.
Documentation and CRM Updates: Maintaining accurate records of customer interactions in the CRM system.
Follow-up: Following up with leads and existing customers to ensure satisfaction and drive conversions.
Sales Targets: Meeting or exceeding sales targets and contributing to team performance.
Understanding Customer Needs: Identifying and addressing the needs of customers during calls.
Required Skills:
Communication: Excellent verbal and written communication skills are crucial for conveying information effectively.
Persuasion: The ability to persuade customers to make purchases or engage with the company.
Interpersonal Skills: Building rapport and trust with customers over the phone.
Listening: Attentively listening to customer needs and concerns to provide solutions.
Problem-Solving: Addressing customer issues and finding solutions.
Resilience: Handling rejections and maintaining a positive attitude.
Time Management: Managing multiple calls and meeting deadlines.
Additional Information:
Industry-Specific Knowledge:
Depending on the industry specific knowledge of products services or market trends may be required.
Technology Proficiency:
Familiarity with CRM systems phone systems and basic computer applications is often expected.
Experience:
Prior experience in sales customer service or telemarketing can be an advantage
Employment Type
Full Time
Key Skills
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