drjobs Client Account Representative

Client Account Representative

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1 Vacancy
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Job Location drjobs

Detroit, MI - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Job Description

We are seeking a dedicated and results-oriented Client Account Representative to join our team. In this role you will serve as the primary point of contact for our clients ensuring that their expectations are met and exceeded through exceptional service and efficient project execution. Your ability to manage relationships coordinate internal resources and provide strategic input will be essential to driving long-term success.

Responsibilities

  • Serve as the liaison between clients and internal teams to ensure project alignment and satisfaction

  • Manage client accounts including onboarding updates reporting and follow-ups

  • Identify client needs and propose tailored solutions to meet business goals

  • Monitor account performance and resolve issues or concerns proactively

  • Maintain accurate records of client communications and agreements

  • Provide regular updates to senior management regarding client progress and opportunities

  • Support the implementation of client-focused strategies to drive retention and growth


Qualifications :

Qualifications

  • Bachelors degree in Business Communications Marketing or a related field

  • 13 years of experience in client account management sales or customer-facing roles

  • Strong communication organizational and problem-solving skills

  • Ability to multitask and manage multiple accounts with attention to detail

  • Proficiency in Microsoft Office and basic CRM systems

  • Ability to work both independently and as part of a team


Additional Information :

Benefits

  • Competitive salary: $67000 $70000 annually

  • Opportunities for career growth and professional development

  • Comprehensive health dental and vision insurance

  • 401(k) with company match

  • Paid time off and holidays

  • Supportive and collaborative work environment

  • Regular team-building and development activities


Remote Work :

No


Employment Type :

Full-time

Employment Type

Full-time

Company Industry

About Company

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