Director of Resident Services
Director of Resident Services
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Plan develop and implement resident lifestyle programming within and outside of the community.
- Facilitate collaboration between assisted living and memory care programming staff to ensure quality programming is planned and executed.
- Ensure services within and outside of the community are made available to all residents including transportation oversight.
- Assist tenants in making arrangements to meet their personal needs.
- Establish a tenant council and ensure tenant information system is in place.
- Survey and interview residents to collect social history data that represents residents past and present interests and talents as well as their satisfaction with the communitys programs.
- Document and maintain records as required to effectively manage the department and adhere to applicable state regulations.
- In consultation with the Executive Director and Director of Health and Wellness hire train discipline and terminate departmental employees in accordance with Senior Lifestyle Corporation Human Resources policy.
- Conduct interviews orientation and ongoing training of Memory Care Team employees in accordance with employee training policy and regulatory guidelines.
- Coach and counsel departmental employees in accordance with Senior Lifestyle human resources policies.
- Manage Assisted Living employees in partnership with the Health and Wellness director or designee.
- Promote the companys Embrace philosophy in all aspects of his/her role including
- interactions with resident family and staff and the daily oversight of Assisted Living operations in partnership with the Health and Wellness Director.
- Organize monthly programming calendar and necessary supplies.
- Maintain monthly department budget.
- Meet with families during care plan meetings; streamline transitions of residents in/out of as well as within the community.
- Develop and manage community transportation program.
- Act as a liaison as needed by the Quality Assurance team.
- Maintain current knowledge of Alzheimers/dementia topics and participate in Assisted Living Department Director training as assigned.
- Provide education training and hands on support to community staff.
Qualifications :
Level of Formal Education: A Bachelors degree from a four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience
Area of Study: Recreation Therapy Social Work Psychology or related field
Years of Experience: 3 years
Type of Experience: 3 years of working with seniors and individuals with dementia including leading programs handling complex behavioral issues developing and evaluating social and recreational programs and the coordination of services
Special Certifications: Licensed social worker activities director certification certified therapeutic recreation specialist certified dementia practitioner.
Language Skills: Acceptable fluency in English in order to perform job duties and speak read write and communicate with all others.
Technical Competencies: proficiency with Microsoft office products
Skills and Ability:
- Demonstrate leadership and interpersonal abilities.
- Effective change management skills.
- Problem solving capabilities.
- Expertise in planning and organizing.
- Ability to manage stress in a fast paced environment.
Personal Attributes: Adaptable compassionate balanced flexible focused professional proactive responsible results and detail oriented.
Other/Preferred: Demonstrated teaching and training skills.
Driving Requirements
Does this job require the ability and license to drive an automobile Yes
Management/Supervisory Authority
Does this job manage or supervise associates Yes
Additional Information :
Senior Lifestyle offers a comprehensive benefits plan to eligible team members including health dental vision retirement benefits short-term disability long-term disability and paid time off. All Senior Lifestyle positions are eligible to use DailyPay an application that allows you to access your earned but unpaid wages before your next payday. Senior Lifestyle requires that all employees provide proof of COVID-19 vaccination unless exempt due to medical religious or personal beliefs. Government requirements or exclusions may apply.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
