Administrative Assistant II, RAIN Clinic

Union: Non-Union
Number of vacancies: 1
Site: Toronto Western Hospital
Department:  RAIN Clinic Krembil Brain Institute (KBI)
Reports to: Manager
Work Model: In-Office
Hours: 37.5 hours per week
Shifts: Days 0900-1700
Status: Permanent Full-Time
Closing Date: June 11 2025

Position Summary

The MEDICAL ADMINISTRATIVE ASSISTANT II exercises considerable judgment/independence and utilizes knowledge of medical terminology/moderately advanced functions to provide secretarial and clerical services in support of medical/professional personnel

Do you have a passion for healthcare and want to contribute to a high-impact clinical care setting Are you someone who wants to help improve patient access to care work directly with patients and a dynamic clinical team Then this is an excellent opportunity to join UHNs Krembil Brain Institute Department of Neurosurgery team!  

We are seeking a MEDICAL ADMINISTRATIVE ASSISTANT II who will support the Department of Neurosurgery clinical operations.  

The ideal candidate has the following qualities: 

• Organized and detail-oriented 

• Proactive problem-solver 

• Collaborative team player  

• Strong customer service-oriented communication skills and 

• Has a fundamental knowledge of medical terminology and health system navigation  

Duties 

• Acting in a moderately independent manner to maintain written and/or electronic appointment schedule/calendar for various levels of personnel; 
• Utilizing knowledge of medical terminology and moderately advanced functions to provide word processing/typing services to facilitate the production of moderately complex documents/materials for assigned personnel
• Drawing upon knowledge of medical terminology and senior secretarial experience to provide efficient and effective reception responsibilities
• Organizing modifying and maintaining confidential electronic/paper filing/retrieval methods systems and/or formats
• Arranging small to mid-size formal and informal meetings/events
• Performing moderately complex billing and budgetary functions for multiple cost centers;
• Providing functional supervision and leadership to lower classified clerical positions
• Ensuring efficient operation of the office within scope of authority
• Performing other related clerical support activities
• Performing cross-functional duties as assigned or requested
• Performing other duties consistent with the job classification as required. 

Qualifications :

• Completion of Grade XII or recognized equivalent. 
• Completion of a recognized post-secondary medical office administration program at the diploma level or equivalent 
• Three (3) years related medical administrative support experience. 
• Excellent organizational time management and prioritization skills 
• Excellent word-processing/typing skills. 
• Excellent verbal and written communication skills 
• Excellent interpersonal and customer service skills 
• Excellent knowledge of medical terminology 
• Excellent knowledge of health care organizational/office practices procedures and standards 
• Demonstrated ability to work in a team environment and collaborate as an active participant with others in assisting with the delivery of care to patients. 
• Ability to maintain and protect patient confidentiality. 
• Ability to produce high quality work in accordance with Hospital standards. 
• Ability to work well under pressure. 
• Ability to use good judgment is assessing difficult situations. 

Additional Information :

Why join UHN 

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world UHN offers a wide range of benefits programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor allowing you to find value where it matters most to you now and throughout your career at UHN. 

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP access to Transit and UHN shuttle service 
• A flexible work environment  
• Opportunities for development and promotions within a large organization 
• Additional perks (multiple corporate discounts including: travel restaurants parking phone plans auto insurance discounts on-site gyms etc.) 

Current UHN employees must have successfully completed their probationary period have a good employee record along with satisfactory attendance in accordance with UHNs attendance management program to be eligible for consideration.  

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates.  Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading inaccurate or incorrect UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest however only those selected for further consideration will be contacted.

Remote Work :

No

Employment Type :

Full-time