Critical Facilities Security Field Engineer, DC Engineering

Amazons vision is to be the worlds most customer-centric company and this role is key to that vision. As a Security Field Engineer you will be deep diving security products that protect our customers in our data centers to meet ever-evolving customer needs as we continue expanding our fleet to hyper-scale. We are looking for security engineers from diverse backgrounds who are creative problem solvers and passionate about delivering security solutions at scale. Our programs controls and services underpin many cloud technologies so we carefully consider our technology decisions dependency trees and architectures to ensure that the companys critical services can depend on us. We are a global team and have a culture of learning from each other. We dont expect people to join our team knowing everything. We want people who are excited to learn to challenge the status quo and who are energized by building highly scalable and available systems on a global scale.

As an ideal candidate you:
-Possess strong engineering judgement and are able to provide recommendations despite uncertainty
-Are detail and data oriented
-Have experience managing security projects and consultants.
-Build trust and relationships with different stakeholders (e.g. Operations Commissioning Construction and Design)
-Be inclined to get into the field to see things up close.

Security Engineers at Amazon are expected to be strong in multiple domains. Youll join a diverse team of electrical mechanical controls structural and fire protection engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people and partner teams across AWS to help us deliver the highest standards for safety and security at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Successful candidates will be able to balance their strong technical depth with the soft skills required to quickly and effectively collaborate across the company to mitigate emerging risk. Engineers in this role must demonstrate resilience and an aptitude for navigating complex problems with composure and tact. Above all else a strong sense of customer obsession is necessary to achieve our goal of keeping Amazon and its customers secure.


AWS Infrastructure Services owns the design planning delivery and operation of all AWS global infrastructure. In other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.

Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.


Key job responsibilities
As an Amazon Security Field Engineer you will provide full life-cycle support to AWS Data Centers from design inception through site improvement and maintenance. You will be the go to engineering resource for your region when technical advice is needed and will use your subject matter expertise and engage with diverse teams to:
-Perform design and equipment submittal review for security products in our Data Centers.
-Troubleshoot conduct Root Cause Analysis (RCA) and create Corrective Action (CA) documentation for site/equipment failures.
-Directly support operational issues with ad-hoc training complex operating procedure reviews including critical equipment and event support.
-Review designs for existing products which improve security/efficiency.
-Interface with internal design engineering teams server hardware teams and environmental health and safety teams to promote standards that maintain consistency and reliability in services delivered.
-Work on concurrent projects sometimes in multiple geographical regions.
-Initiate and lead security site audits within Amazons data centers. Produce reports outlining risks with recommended mitigations and remediations.


A day in the life
You will operate with high autonomy owning engineering reviews bar-raising initiatives and root cause analyses for security infrastructure products. This role has a high level of discretion with regards to daily activities. While not always daily your skills will provide a valuable part in assessing the risks and failures associated with security products protecting our data centers. Each day you will interact with different teams responsible for all aspects of the data centers. You will serve as the technical security expert for our partner platform teams so other responsibilities will ebb and flow out of daily priority including threat modeling standards writing architecture consultations and designing proactive security systems. You will have the opportunity to work on projects locally and globally.

About the team
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.


-Bachelors degree in Systems Engineering Electrical Engineering or related technical discipline
-3 cumulative years of experience with industrial or commercial engineering in Mission Critical facilities including but not limited to: data centers power generation oil/gas facilities SKIFs. (Experienced Engineer)
-Professional certificates including but not limited to: CCIE CCNP CCNA JNCIE CompTIA Network or similar


-Strong background with large scale integrated security systems including cameras access controls and PIDs
-Experience troubleshooting networking and communications issues (such as TCP/IP UDP IPSEC HTTP HTTPS routing protocols)
-Demonstrated judgement in assessing and prioritizing technical risk.
-Demonstrated experience developing root cause analyses.
-A data-driven and quantitative mentality; an ability to support ideas with evidence.
-Organized and have the ability to set priorities and meet deadlines and budget
-Possess excellent communication and writing skills attention to detail maintain high quality standards
-Demonstrable teamwork skills and resourcefulness; strong sense of ownership urgency and drive; sharp analytical abilities and proven design skills
-Possess self-drive to keep moving things forward even in the face of ambiguity and imperfect knowledge (avoid analysis paralysis)
-Meets/exceeds Amazons leadership principles requirements for this role.
-Meets/exceeds Amazons functional/technical depth and complexity for this role.


Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.