Wellness Attendant- Trilogy at Monarch Dunes (Nipomo CA) The Wellness Attendant assists the spa and fitness staff as they team together to execute courteous and rapid service to Members and Guests in the Fitness Center Spa and Front Desk. Other duties may be assigned as required. This is a full-time position working from 5:45 AM to 1:00 PM early morning shifts. Pay Rate:$17.00 hourly Job Duties: - Responsible for offering superior customer service to members and Spa guests.
- Maintenance and organization of equipment in Spa & Fitness Locker Room areas.
- Replenishes supply of clean towels in Spa Locker Rooms throughout the shift.
- Inspects and maintains Spa & Fitness stations for neatness and cleanliness.
- Demonstrates function of Spa & Fitness equipment proper use and techniques.
- Responsible for inventory of point-of-sale items currency and maintains current supply.
- Responsible for greeting and checking in Members and Guests providing rental equipment and adhering to scheduling procedures.
- The Spa & Fitness Attendant shall maintain effective communication with Members Guests and fellow team members. Also Fitness Attendant must have the ability to properly greet guests.
- Outstanding customer service written and verbal communication skills.
- Accuracy in Scheduling and confirming Spa Appointments via phone and in person.
- Understanding of Point of Sale checking out guests able to make change and keep an accurate cash drawer
Personal Attributes: - Able to work well under pressure and balance multiple priorities and assignments
- Must be change adaptive flexible and empathetic
- Must be highly customer oriented and responsive with a high need for closure
- Demonstrated initiative ability to think work and make independent decisions based on sound judgment
- Ability to work well under pressure and balance multiple priorities and assignments to meet deadlines
- Strong team-building skills including the ability to lead cooperate motivate and contribute as part of a team with representatives from multiple disciplines.
- Must be willing to roll-up sleeves and dig in with staff to drive processes that support the business
- Excellent written and verbal communication skills
- Must be comfortable working in a fast-paced environment where continuous improvement is expected
- Must be able to consistently achieve high work standards attention to detail accuracy and timeliness a must.
Skills: - A Wellness Attendant must have a High School Diploma or in the process of.
- Minimum 1-year fitness center and customer service experience.
- Previous experience in Resort Spa or Fitness Center preferred.
- Knowledge of Spa Fitness Aquatics and Sports Industry.
PHYSICAL DEMANDS &WORKENVIRONMENT - While performing the duties of this job the Fitness Attendant is regularly required to stand; walk; use hands to touch handle or feel; reach with hands and arms; climb or balance; stoop kneel crouch or crawl; talk and hear; lift and/or move up to 25 pounds.
Why Join HOAMCO Since 1991 HOAMCO (Homeowners Association Management Company) has been a leader in community association management currently managing over 600 communities across six statesand were still growing! At HOAMCO we value teamwork integrity and exceptional service. This is an exciting opportunity to be part of a company that makes a real impact in communities.
|