Senior Manager, Revenue Operations
Senior Manager, Revenue Operations
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Job Description
About the team
At Canva were empowering the world to design and as we scale our Enterprise and B2B offerings the Revenue Operations team plays a crucial role in ensuring that every dollar flows smoothly.
Were building a world-class quote-to-cash (QTC) experienceone thats frictionless scalable and customer-focused. As the Revenue Operations Senior Manager youll be at the heart of this mission owning key AR processes ensuring accurate billing and payments and collaborating with teams to drive efficiency and automation. You wont just be processing transactionsyoull be shaping how Canva grows its revenue operations to support millions of users worldwide.
What youll do
- You will lead and mentor a global team of revenue operations specialists fostering a collaborative and high-performing culture while championing a continuous improvement mindset.
- Support the sales team shared services group and customers for Offline Revenue ensuring a best-in-class quote-to-cash process all while providing an excellent customer experience.
- Youll identify opportunities for process optimization within the quote to cash process implementing best practices to enhance efficiency and accuracy.
- Assess existing systems to determine if current and future needs are met. Implement new features / enhancements to existing systems or implement new automation as necessary to scale with the business.
- Manage the evaluation development and documentation of QTC policies and procedures.
- Manage Accounts Receivable balances ensuring accounting is in line with public company standards and ensure policies and procedures are in place to maintain healthy balances
- Work closely with the SOX lead and Accounting team to identify risks and establish key controls within the quote-to-cash cycle to ensure compliance and risk management.
Qualifications :
What were looking for
- You have a Bachelors degree in Finance Accounting Business Administration or a related field. CPA is a plus.
- You have at least 7 years of experience in quote-to-cash or a similar finance role with a passion for delivering exceptional customer service.
- Strong leadership and team management skills with a proven track record of building and managing high-performing teams.
- Public company experience with focus on internal controls (design implementation and execution).
- You have expertise in subscription billing processes invoicing and collections strategies.
- You have experience in project management system design and implementation.
- You have exceptional communication and stakeholder management skills with the ability to effectively collaborate with cross functional teams to drive business process transformation and change management.
- You are highly organized and attention to detail with a willingness to roll up your sleeves and delve deep into processes and systems.
- Experience with CRM systems (Salesforce preferred).
Additional Information :
Whats in it for you
Achieving our crazy big goals motivates us to work hard - and we do - but youll experience lots of moments of magic connectivity and fun woven throughout life at Canva too. We also offer a range of benefits to set you up for every success in and outside of work.
Heres a taste of whats on offer:
- Equity packages - we want our success to be yours too
- Health benefits plans to support you and your wellbeing
- 401(k) retirement plan with company contribution
- Inclusive parental leave policy that supports all parents & carers
- An annual Vibe & Thrive allowance to support your wellbeing social connection office setup & more
- Flexible leave options that empower you to be a force for good take time to recharge and supports you personally
Check out for more info.
Other stuff to know
We make hiring decisions based on your experience skills and passion as well as how you can enhance Canva and our culture. When you apply please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.
We celebrate all types of skills and backgrounds at Canva so even if you dont feel like your skills quite match whats listed above - we still want to hear from you!
Please note that interviews are conducted virtually.
Remote Work :
Yes
Employment Type :
Full-time
Employment Type
Remote
