F&B Assistant Outlet Manager
F&B Assistant Outlet Manager
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Summary of Responsibilities:
Reporting to the Food & Beverage Outlet Manager the F&B Outlets Manager is responsible for overseeing daily operations ensuring an exceptional guest experience and maintaining service excellence. Key responsibilities include but are not limited to:
Delivering Outstanding Service
- Consistently provide professional friendly and engaging service to create memorable guest experiences.
- Lead by example fostering a culture of warm hospitality and guest satisfaction.
Team Supervision & Leadership
- Supervise mentor and support the Pyramid Restaurant & Bar team in all aspects of service ensuring compliance with established service standards.
- Provide hands-on leadership during peak hours to maintain seamless operations.
- Conduct pre-shift briefings to communicate daily objectives menu changes and guest preferences.
Revenue & Budget Management
- Actively promote upselling techniques to maximize revenues while adhering to budget guidelines.
- Monitor and analyze sales trends to identify opportunities for increasing profitability.
Guest Relations & Service Recovery
- Proactively handle guest concerns with professionalism and urgency ensuring prompt resolution and guest satisfaction.
- Engage with guests to personalize their dining experience and gather valuable feedback.
Operational Excellence & Team Support
- Balance operational requirements with colleague needs to maintain a productive and harmonious work environment.
- Ensure a well-organized and clean workspace that aligns with health and safety regulations.
Product & Menu Knowledge
- Maintain in-depth knowledge of all menus promotions and seasonal offerings.
- Ensure colleagues are well-informed about menu items ingredients preparation methods and potential allergens.
Qualifications :
Qualifications:
- Previous Food and Beverage leadership experience required
- Valid TABC & Food Handlers Certification required
- Previous Point of Sale system experience required
- Computer literate in Microsoft Window applications required
- Excellent communication and organizational skills
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively as part of a team
- Ability to focus attention on guest needs remaining calm and courteous at all times
Physical Aspects of Position (include but are not limited to):
- Constant standing and walking throughout shift
- Frequent lifting and carrying up to 25 lbs
- Frequent kneeling pushing pulling lifting
- Occasional ascending or descending ladders stairs and ramps
Visa Requirements: Must be legally eligible to work in the United States. The hotel is unable to assist candidates in obtaining work authorization documents.
Additional Information :
Whats in it for You
Competitive Total Compensation Package: Overtime eligible Department incentive programs
Generous Paid Time Off: Enjoy a healthy work-life balance with our paid time off policy.
Comprehensive Health Coverage: Access Medical Dental and Vision Insurance to keep you and your family healthy.
401K Plan: Secure your future with our competitive 401K retirement savings plan.
Complimentary Shift Meal: Savor delicious meals on us during your shifts!
Exclusive Employee Benefit Card: Unlock discounted room rates at Accor hotels worldwide making travel more affordable.
Professional Development: Enhance your skills with learning programs through our Academy tailored for your growth.
Make a Positive Impact: Get involved in our Corporate Social Responsibility initiatives like Planet 21 and contribute to meaningful change.
Career Advancement Opportunities: Take your career to new heights with opportunities for national and international promotions.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
