Food and Beverage Assistant - King Street Townhouse Hotel and Spa
Food and Beverage Assistant - King Street Townhouse Hotel and Spa
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1 Vacancy
Job Description
About THG
We are THG a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition.
Our portfolio of leading retailers and brands such as LOOKFANTASTIC Myprotein ESPA Perricone MD and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition.
With us youll go further faster. What are you waiting for
About THG Experience
THG Experience is home to our portfolio of prestige event locations and luxury properties - including Hale Country Club & Spa King Street Townhouse Hotel Great John Street Hotel and 100 King Street. Through these venues we create exceptional experiences services and content - all of which ensure that our portfolio of brands and partners make real-world connections with their customers that create a lasting impact.
We also collaborate closely with THG Society our influencer marketing platform which allows brands to access extraordinary locations create content and host events with influencers and Experience is perfectly positioned to deliver rapid growth for THGs fast-moving global brands. Its an incredibly exciting time to be joining the team. Explore more about THG here.
About the role
We are currently recruiting for an experienced Food & Beverage Assistant to join us at King Street Townhouse Hotel and Spa
We are looking for a talented passionate individual to join our team and create memorable guest experiences. You will be responsible for maintaining the highest standard of professionalism in all areas of operation and carry out all duties to our world class standards.
The hotel also includes King Street Tavern (bar restaurant and wine cellars) afternoon tea rooms conferencing & event space gym and treatment rooms which are available to hotel guests. King Street Townhouse boasts some amazing features such as its rooftop infinity spa pool with views of the spires and clock tower of Manchesters iconic town hall. The hotel prides itself in its reputation for special events and occasions. As such we are very popular for christenings wedding parties anniversaries and birthday celebrations. In addition to this we also have regular corporate banquets and events. Explore more about King Street Townhouse Hotel here.
Benefits
- Exclusive room rates for you and your family
- 20% off dining at our hotel 50% off at Hale Country Club & Spa
- Up to 50% off on THG brands (Myprotein Lookfantastic ESPA and more)
- In-person or video GP consultations discounted prescriptions and physiotherapy
- Increasing annual leave with service plus your birthday off
- Continuous learning and development opportunities
- 250 bonus for referring a friend
- Complimentary meals during shifts and provided uniforms
- Compliance training in Food Hygiene Alcohol Responsibility and more based on your role
- Access to in-house Wellbeing Program
- Pension scheme for financial stability
Responsibilities
- Able to work in all areas of Food & Beverage including Bar Restaurant and 6th-floor south terrace.
- Welcome members and guests in a polite and friendly manner
- Take and deliver customer orders consistently demonstrating high levels of customer service
- Prepare set ups for tables
- Manage guest queries in a timely and efficient manner
- Up-sell with latest departmental incentives
- Ensure compliance of brand standards
- Strive to achieve departmental targets
- Ensure cleanliness of work areas
- Comply with club security fire regulations and all health and safety legislation
- Comply with local licensing laws
- Be environmentally aware
- Assist other departments wherever necessary and maintain good working relationships
Requirements
- Ideally 1 year of experience working in a hospitality environment
- Flexibility in availability and adapting to shift patterns as needed
- Enthusiasm for working in a team environment
- Ability to work under pressure while maintaining a high standard of service
- Strong team-working skills contributing to collaborative success
- Self-motivation with the ability to work proactively and independently when needed
- Good people skills building positive relationships with customers and colleagues
- Physical stamina to stand for extended periods and handle a fast-paced working environment
- Attention to detail and pride in delivering high-quality service
THG is proud to be a Disability Confident Committed employer. If you are invited to interview please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.
THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.
Because of the high volumes of applications our opportunities attract it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you havent heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.
Employment Type
Full Time
