Senior Manager, eCommerce & Digital Analytic
Senior Manager, eCommerce & Digital Analytic
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1 Vacancy
Job Description
With a career at The Home Depot you can be yourself and also be part of something bigger.
Position Purpose:
The Sr Manager of eCommerce & Digital Analytics will own the companys online growth agendadriving feature adoption across all customer-facing digital productswhile partnering with Customer Experience Marketing Finance Supply-Chain and IT to align initiatives with enterprise priorities. Beyond establishing data governance and standardizing best-practice analytics this leader elevates the organization to a modern self-serve model where stakeholders can use automated dashboards for insight. One of the key responsibilities is quantifyingand relentlessly improvingthe conversion impact of site features like search-algorithm tweak product-recommendation slot page-speed gain or checkout-flow refinement is A/B-tested instrumented down the funnel and expressed in clear metrics. By attributing lift to individual enhancements and forecasting margin benefits the role ensures resources flow to the highest-ROI improvements. Overseeing a team fluent in BigQuery Python/R SQL Adobe Analytics and Tableau the Sr Manager builds data pipelines that cleanse and integrate clickstream transaction and customer-profile data then translates complex behavior patterns into board-ready KPI narratives and predictive models that steer assortment pricing and marketing spend. The result is a virtuous cycle of insight-led experimentation faster decision-making and sustained gains in conversion revenue and profitability across every online touchpoint.
Key Responsibilities:
- 10% - Business Collaboration - Leverage extensive business knowledge into solution approach; Effectively develop trust and collaboration with internal customers and cross-functional teams; Partner with Other Orgs to understand potential for new tools and ways to maintain technical agility for advanced analytics.
- 10% - Communicating Results - Present analytics outcomes to enterprise leadership. Advocate for the team and their work.
- 40% - People Management & Team Leadership - Provide leadership mentorship and coaching to Data Engineers (individual contributors) and evaluate performance execution and contribution; Attract retain and develop top talent to build an effective and high performing team; Support team in development of business knowledge and technical skills with clear plans and regular assessment of progress; Ensure appropriate processes and job-specific requirements are properly documented; Develop onboarding and training plan for both technical and soft skills that will ensure high level of capabilities within the team; Manage resources effectively to align with strategic initiatives and business needs; Foster collaboration with team members to develop a supportive and engaged team; Support team in the design and development of algorithms and models to use against large datasets to create business insights; Drive teams results and celebrate accomplishments.
- 15% - Project Management & Team Support - Prioritize and assign projects by striking a balance between a variety of factors like funding return on investment innovative or challenging work among others; Manage programs for the team to ensure consistency of execution balance of resources and quality solutions; Collaborate with program managers and business partners to align on objectives and expectations and ensure project teams deliver against them; Serve as escalation point for any issues or difficulties with specific projects; Provide executive updates to leaders at all levels of the organization on program effectiveness team accomplishments summary of findings and recommended solution and explain internal and external impacts.
- 25% - Strategy & Business Development - Leverage extensive business knowledge and relationships to seek out new business opportunities to leverage and advocate for teams skills; Effectively develop trust and collaboration with internal customers and cross-functional teams; Ensure alignment with IT support model collaboration tools and governance to enable the team to be most effective in executing their roles; Collaborate with other data team managers across the organization to establish high level strategy and optimize talent management.
Direct Manager/Direct Reports:
- This position reports to the Director or Above
- This position has 4-5 direct reports
Travel Requirements:
- Typically requires overnight travel 5% to 20% of the time.
Physical Requirements:
- Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Working Conditions:
- Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Minimum Qualifications:
- Must be 18 years of age or older.
- Must be legally permitted to work in the United States.
- Demonstrated expertise utilizing data analysis to identify key insights that help solve business problems.
- Experience managing and growing team members in a professional setting.
- Demonstrated experience with translating high level strategy to tactical execution.
Preferred Qualifications:
- Masters in a quantitative field (Analytics Computer Science Math Physics Statistics Management etc.) or relevant work experience
- Working knowledge of Microsoft Excel and Power Point
- Manage requests and roadmaps for insights for the online merchandising marketing and ELT organizations
- Produce deep statistical analysis in service of predictive insights
- Ability to partner with requesting organizations to build KPI frameworks
- Ability to code in Python R SQL Jupyter Notebook VertexAI and AutoML
- Ability to visualize data using Tableau
Minimum Education:
- The knowledge skills and abilities typically acquired through the completion of a bachelors degree program or equivalent degree in a field of study related to the job.
Preferred Education:
- The knowledge skills and abilities typically acquired through the completion of a masters degree program or equivalent degree in a field of study related to the job.
Minimum Years of Work Experience:
- 7
Preferred Years of Work Experience:
- 8
Minimum Leadership Experience:
- No previous leadership experience
Preferred Leadership Experience:
- 1 year of previous leadership experience
Certifications:
- None
Competencies:
- Decision Quality
- Collaborates
- Drives Engagement
- Ensures Accountability
- Plans and Aligns
- Communicates Effectively
- Customer Focus
- Develops Talent
- Drives Results
Required Experience:
Senior Manager
Employment Type
Full-Time
