Director Aftermarket Sales and Development
Director Aftermarket Sales and Development
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
What we offer:
Essential Duties and Responsibilities:
- Grow parts revenue and profit through aftermarket dealer development pricing strategy and retail focused marketing efforts.
- Develop strategy goals KPIs annual budget and forecasts for part sales by region and dealer.
- Develop and execute marketing plan to drive parts business growth.
- Initiate aftersales marketing efforts and coordinate efforts with KION NA marketing team.
- Manage regional Aftermarket Development Managers to achieve revenue and profit goals.
- Develop and implement commodity based pricing strategy by analyzing existing data and by gathering competitive intelligence.
- Gather field input and provide insights to distribution team to identify key commodity cost savings.
- Manage aftermarket parts lifecycle management activities.
- Manage problem resolution projects with dealers and key accounts as needed to improve overall customer satisfaction.
- Support and educate dealers and key accounts regarding all available Customer Service resources.
- Provide insights to Customer Service team about market and dealer support opportunities and drive initiatives for improvement.
Qualifications:
- 8 years of leadership experience in B-to-B Parts / Customer Service Sales / Aftermarket Business Development for material handling or industrial equipment
- Experienced in developing aftermarket pricing and product management strategies
- Must be highly proficient in data analysis tools MS Office and use of ERP systems
- Must be able to communicate effectively and professionally to customers and business partners
Tasks and Qualifications:
Education:
- BA / BS degree is a minimum
- Formal leadership training is preferred
Supervisory Responsibilities:
- Responsible for regional aftermarket development team.
Required Experience:
Director
Employment Type
Full-Time
