Overpayment Consultant (47088)
Overpayment Consultant (47088)
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$ 5928 - 8493
1 Vacancy
Job Description
Job Requisition ID:47088
Opening Date: 05/15/2025
Closing Date: 05/29/2025
Agency:Department of Human Services
Class Title:EXECUTIVE I - 13851
Skill Option:None
Bilingual Option:None
Salary: Anticipated Salary (Effective 7/1/25) $5928-$8493/month ($71136-$101916/year)
Job Type: Salaried
Category:Full Time
County: Sangamon
Number of Vacancies: 2
Bargaining Unit Code:RC062
Merit Comp Code:
This position is a union position; therefore provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.
While not requireda Resume/Curriculum Vitae (CV) is recommended. When applicable titles that require specific coursework professional license or certification will include a notation requesting the appropriate document(s) be uploaded in theAdditional Documentssection of yourapplication. Failure to upload requested transcripts license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.
All applicants who want to be considered for this position MUST apply electronically through the website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.
Applications submitted via email or any paper manner (mail fax hand delivery) will not be considered.
Why Work for Illinois
Working with the State of Illinois is a testament to the values of compassion equity and dedication that define our state. Whether youre helping to improve schools protect our natural resources or support families in need youre part of something biggersomething that touches the lives of every person who calls Illinois home.
No matter what state career youre looking for we offer jobs that fit your life and your scheduleflexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.
Position Overview
The Office of Fiscal Services is seeking to hire a position to serve as Overpayment Consultant. This position performs professional work in identifying developing and implementing collection programs for the Bureau of Collections. This position is with the DESOP or (C-Code project) unit; maintains procedures for facets of the program; acts as liaison between the Family Community Resource Centers (FCRC) and assures compliance with Federal and State regulations; plans organizes and implements procedures for the identification referral of grant and Supplemental Nutrition Assistance Program (SNAP); prepares small claims complaints; acts as the Bureaus representative in overpayment proceedings; and as liaison travels to various offices to provide on-site assistance regarding overpayments and recovery activities.
Essential Functions
- Serves as Overpayment Consultant.
- Executes controls and implements policy and procedures to timely identify establish and recover the proper amount owed the State from SNAP and Cash Assistance overpayments received by Human Services clients.
- Reviews and responds to cases referred by caseworkers/Bureau of Collections staff for recalculations.
- Serves as liaison with the FCRC Financial Recovery Coordinators and the Bureau of Collections in identifying and referring all appropriate overpayment cases.
- Initiates and prepares periodic reports regarding overpayment and administrative support activity in the designated areas.
- Confers and makes recommendations to management staff regarding the appropriate referral of overpayment and administrative support accounts.
- Performs other duties as assigned or required which are reasonably within the scope of the duties enumerated above.
Minimum Qualifications
- Requires knowledge skill and mental development equivalent to completion of four (4) years college preferably with course work in business or public administration.
- Requires one (1) year of responsible administrative experience in a public or business organization OR completion of an agency approved professional management training program.
Specialized Skills
- Of the one (1) year of administrative experience requires one (1) year of experience processing overpayments and maintaining accounts receivable working with tracking systems such as the Accounts Receivable System the Integrated Eligibility System the Comptrollers System and/or Federal Offset System.
Preferred Qualifications
- One (1) year of experience processing overpayments and maintaining accounts receivable working with tracking systems such as the Accounts Receivable System the Integrated Eligibility System the Comptrollers System and/or Federal Offset System.
- Three (3) years of professional experience conversing with clients on a high volume daily basis regarding their overpayment accounts.
- Three (3) years of professional experience working with Microsoft Office Suite.
- Two (2) years of professional experience working with the principles of governmental accounting program budgeting personnel statistics and procurement.
- Two (2) years of professional experience working with Federal regulations and Illinois laws rules and regulations.
- Two (2) years of professional experience working with assistance programs such as the Supplemental Nutrition Assistance Program (SNAP) and Cash Assistance programs.
Conditions of Employment
- Requires ability to travel in the performance of duties with overnight stays as appropriate.
*All conditions of employment listed are incorporated and related to any of the job duties as listed in the job description.
Work Hours:8:30am-5pm Monday - Friday
Work Location:600 E Ash St Springfield Illinois 62703
Fiscal Services
Collections
Central Overpayment - Account Support
Posting Group:Leadership & Management; Social Services
About the Agency:
The Illinois Department of Human Services serves families in need across Illinois. Our mission is providing equitable access to social services supports programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity Equity Community Urgency Transparency and Kindness.
As a State of Illinois Employee you will receive a robust benefit package that includes the following:
- A Pension Program
- Competitive Group Insurance Benefits including Health Life Dental and Vision Insurance
- 3 Paid Personal Business Days annually
- 12 Paid Sick Days annually (Sick days carry over from year to year)
- 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
- Personal Sick & Vacation rates modified for 12-hour & part-time work schedules (as applicable)
- 13 Paid Holidays annually 14 on even numbered years
- Flexible Work Schedules (when available dependent upon position)
- 12 Weeks Paid Parental Leave
- Deferred Compensation Program - A supplemental retirement plan
- Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP) Dependent Care Assistance Plan (DCAP)
- Federal Public Service Loan Forgiveness Program eligibility
- GI BillTraining/Apprenticeship Benefits eligibility for qualifying Veterans
- 5% Salary Differential for Bilingual Positions
- Commuter Savings Program (Chicago only)
For more information about our benefits please follow this link: position DOES contain Specialized Skills (as that term is used in CBAs).
APPLICATION INSTRUCTIONS
Use the Apply button at the top right or bottom right of this posting to begin the application process.
If you are not already signed in you will be prompted to do so.
State employees should sign in to the career portal for State of Illinois employees a link is available at the top left of thehomepage in the blue ribbon.
Non-State employees should log in on the using the View Profile link in the top right of thehomepage in the blue ribbon. If you have never before signed in you will be prompted to create an account.
If you have questions about how to apply please see the following resources:
State employees: Log in to thecareer portalfor State employees and review theInternal Candidate Application Job Aid
Non-State employees: on click Application Procedures in the footer of every page of the website.
State employees should include temporary assignment in the application profile. Temporary assignment verification forms can be uploaded to the Additional Documents section.
The main form of communication will be through email. Please check your junk mail spam or other folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
Required Experience:
Contract
Employment Type
Full-Time
