Customer Service Representative - Greeter - Philadelphia International Airport
Customer Service Representative - Greeter - Philadelphia International Airport
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Salary Not Disclosed
1 Vacancy
Job Description
Overview
Enterprise Mobility operates the Enterprise Rent-A-Car National Car Rental and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towardour shared vision to be the worlds best and most trusted mobility company.
Enterprise Mobility has an exciting opportunity for a full-time Greeter. The Greeter will provide superior friendly efficient service during all aspects of the rental car process as it applies to this position.
This pay for this position starts at $16.00 / hour
This position is located at the Philadelphia International Airport - 1 Arrival Road Philadelphia PA 19153.
We offer:
- Paid time off
- Employee rental car discounts
- Retirement savings plan including 401k with matching profit sharing
- Health Insurance
- Life Insurance
- Dental Insurance
- Vision Insurance
- Training and development
We are looking to hire for the following schedule(s):
- Sunday Monday Thursday Friday Saturday: 7:00 AM - 3:00 PM
- Sunday Monday Tuesday Wednesday Thursday: 1:00 PM - 9:00 PM
- Sunday Monday Thursday Friday Saturday: 4:00 PM - 12:00 AM
Responsibilities
- Work proactively with shuttlers service agents handheld return agents and managers to ensure proper vehicle supply
- Welcome members to the facility when they exit the bus or arrive on the lot
- Direct customers to exit booth provide local directions and maps and provide return directions where applicable
- Assist members with questions and concerns to minimize counter visits
- Communicate customer service issues to management
- Ensure that hang-taginformation is completed correctly
- Maintain clean low mileage fleet mix requirements
- Maintain Emerald Aisle for cleanliness
- Thank member for their business
- Provide upgraded vehicles on request
- Perform other customer service related duties as determined by management to ensure our service meets the needs of our customers
Equal Opportunity Employer/Disability/Veterans
Qualifications
- Must be at least 18 years of age.
- Must have the following experience requirements:
- Must have a minimum of 2 years of retail customer service experience OR
- Must have Associates Degree with a minimum of 6 months of retail customer service experience
- Must have a current and valid drivers license.
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
- Must be living within 30 minutes of the Philadelphia International Airport.
- Must be able to work one of the following schedule(s):
- Sunday Monday Thursday Friday Saturday: 7:00 AM - 3:00 PM
- Sunday Monday Tuesday Wednesday Thursday: 1:00 PM - 9:00 PM
- Sunday Monday Thursday Friday Saturday: 4:00 PM - 12:00 AM
Required Experience:
Intern
Employment Type
Full-Time
