General Manager DIY Superstore
General Manager DIY Superstore
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Job Description
An exciting opportunity has arisen for an experienced and driven General Manager to lead the operations of a large-scale DIY and home improvement retail store. The role demands an individual with proven retail leadership excellent commercial awareness and an in-depth understanding of the building hardware and home improvement sectors.
You will be responsible for ensuring seamless day-to-day operations delivering outstanding customer service and driving both retail and trade sales in a highly competitive and dynamic environment.
Key Responsibilities:
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Manage the full operation of a large-format DIY store overseeing all departments including building materials tools garden & outdoor paint plumbing electrical and seasonal ranges
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Lead and develop a large team including department managers supervisors and floor staff ensuring high performance and team morale
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Drive commercial performance through effective P&L management stock control sales reporting and KPI monitoring
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Maintain high merchandising standards ensuring planograms seasonal changes and promotional displays are executed effectively
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Build strong relationships with both retail customers and trade professionals ensuring a tailored solution-oriented shopping experience
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Coordinate logistics deliveries and inventory flow to support availability and stock integrity
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Ensure compliance with all health & safety regulations operational procedures and company policies
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Work collaboratively with senior stakeholders to roll out strategic initiatives and business improvements
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Identify market trends customer needs and competitor activity to inform local business strategy
Requirements:
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Senior management experience within the DIY home improvement hardware or building materials sector is essential
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Strong background in large-format or big-box retail management
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Demonstrated ability to manage complex operations large teams and diverse product categories
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Commercially savvy with experience managing sales targets margin control and promotional execution
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Exceptional leadership coaching and team development skills
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Practical understanding of health & safety compliance and store operational standards
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Strong communication and interpersonal skills with a hands-on solutions-driven mindset
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Proficient in using retail systems reporting tools and Microsoft Office
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Fluency in English; knowledge of local languages is considered a plus
Whats on Offer:
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Competitive salary with a performance-related bonus
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Health and wellbeing benefits
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Staff discount on a wide range of DIY and home improvement products
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Professional development opportunities and career progression pathways
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A dynamic and supportive team culture within a growing business
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The chance to make a tangible impact in a leadership role
Take Charge of a Store That Builds More Than Just Homes
This is more than a management roleits a chance to lead a business that supports homeowners tradespeople and DIY enthusiasts in creating better spaces. If youre ready to bring energy leadership and commercial focus to a high-impact role in the DIY and home improvement sector we want to hear from you.
Apply today and take the next step in your retail leadership career.
Employment Type
Full Time
