(USA) Store Lead (Non-Complex) - Wm, Management

Position Summary...

What youll do...

Directs and guides members of management and hourly associates on proper customer service approaches and techniques by modeling excellentcustomer service (for example tour to teach); ensuring customer needs complaints and issues are successfully resolved within company guidelinesand standards; building relationships with associates to ensure proper feedback; and answering questions or providing information to customers and ensures the financial performance of the facility by confirming that budgeted sales wages and other expenses are achieved; assisting thestore manager in leading the management team in controlling expenses and wages to ensure expenses are indexed to sales; creating andimplementing plans to improve the financial performance of the facility; creating budgets to align with business need; and analyzing economic trendsand community needs for budget in community outreach programs and encourages and supports associates in serving as good members of the community by establishingand maintaining relationships with key individuals or groups in the community; acting as the representative for the company; presenting thecompanys perspective to various external organizations following the companys media guidelines; and promoting company- sponsored programsevents and sustainability efforts to associates and the local community to emphasize the facility as part of the facility operations by setting the standard for appropriate service levels; teaching and developing effective merchandise presentation (forexample accurate and competitive pricing proper signage maintaining in-stock and inventory levels requesting merchandise to meet the needs ofthe community); providing direction and guidance on executing Company programs and strategic initiatives; ensuring quality assurance standards;and overseeing safety and operational supervision and development opportunities for members of management and hourly associates by hiring training and mentoringassociates; assigning duties; setting clear expectations; providing associate recognition; delegating business objectives effectively; ensuring culture of belongingand inclusion awareness; and recruiting and developing qualified associates to meet staffing needs and achieve company growth the execution of multiple business plans and projects by identifying customer and operational needs; developing and communicating businessplans and priorities; removing barriers and obstacles that impact performance; providing resources; identifying performance standards; measuringprogress and adjusting performance accordingly; developing contingency plans; and demonstrating adaptability and supporting continuous supervision and development opportunities for associates by selecting and training; mentoring; assigning duties; building a team-based work environment; establishing performance expectations and conducting regular performance evaluations; providig recognition and rewards; coachingfor success and improvement; and ensuring culture of belonging and supports company policies procedures mission values and standards of ethics and integrity by training and providing direction toothers in their use and application; ensuring compliance with them; and utilizing and supporting the Open Door business needs are being met by evaluating the ongoing effectiveness of current plans programs and initiatives; consulting with businesspartners managers co-workers or other key stakeholders; soliciting evaluating and applying suggestions for improving efficiency and cost effectiveness;and participating in and supporting community outreach events.

At Walmart we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind body and wallet. Health benefits include medical vision and dental coverage. Financial benefits include 401(k) stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave) parental leave family care leave bereavement jury duty and voting. Other benefits include short-term and long-term disability company discounts Military Leave Pay adoption and surrogacy expense reimbursement and more.

You will also receive PTO and/or PPTO that can be used for vacation sick leave holidays or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws where applicable.

For information about PTO see Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sams Club facilities. Programs range from high school completion to bachelors degrees including English Language Learning and short-form certificates. Tuition books and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility see .

The annual salary range for this position is $80000.00-$100000.00 Plus Differential to meet legislative requirements where applicable.

Additional compensation includes annual or quarterly performance bonuses.

Additional compensation for certain positions may also include:

- Regional Pay Zone (RPZ) (based on location)

- Complex Structure (based on external factors that create challenges)

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed there are no minimum qualifications.

1 years general management experience to include financial accountability.
2 years of college; OR 1 years retail experience and 1 years experience supervising 10 associates/employees; OR 2 years general work
experience and 1 years experience supervising 10 associates/employees.
For facilities that sell only ammunition and have state specific requirements I acknowledge that the position for which I am applying may require a
current state issued Certificate of Eligibility.
For facilities that sell firearms I acknowledge that the position for which I am applying will require successful completion of a firearms- specific
Criminal Background Check (CBC) and Firearms Authorized Training.
Associates will be required to attend and successfully complete all job-required trainings and assessments (for example Academy trainings Open
Door trainings etc.).

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed there are no preferred qualifications.

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University General work experience supervising 20 or more direct reports to include the responsibility of performance management mentoring hiring and firing

Primary Location...

1717 S College St Auburn AL 36832-5870 United States of America