drjobs Financial Navigator - Greensboro (Onsite)

Financial Navigator - Greensboro (Onsite)

Employer Active

1 Vacancy
drjobs

Job Alert

You will be updated with latest job alerts via email
Valid email field required
Send jobs
Send me jobs like this
drjobs

Job Alert

You will be updated with latest job alerts via email

Valid email field required
Send jobs
Job Location drjobs

Greensboro, NC - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Overview

The Financial Navigator collects and validates patient insurance information provides pre-service estimates of liability collects patient liabilities (pre-service and prior debt) responds to patient billing inquiries establishes payment plans identifies and assists patients in need of financial assistance and handles requests for both hospital and physician services. Working under general supervision this position provides exceptional customer service by fostering positive relationships with peers patients family members and external customers to ensure quality services.

Responsibilities


Assists with collecting and validating patient insurance information providing pre-service estimates of liability and collecting patient liabilities.
Supports with identifying and assisting patients in need of financial assistance and helps respond to patient billing inquiries in a timely manner.
Helps establish payment plans payroll deductions or refund review for patients.
Communicates insurance benefits and liabilities with guarantors.
Provides education and guidance for financial assistance policy and guidelines.
Provides excellent customer service through all interactions and resolve financial liability and complaints promptly.
Acts as the liaison with multiple departments such as patient relations risk management patient accounting and onsite caseworkers for patients who have concerns and needs related to financial liability and responsibilities.
Performs other duties as assigned.

Qualifications


EDUCATION:Required: High School Diploma or equivalent
EXPERIENCE:Required: 3 years of healthcare experience in registration collections and financial assistance
LICENSURE/CERTIFICATION/REGISTRY/LISTING:

Employment Type

Full-Time

Company Industry

About Company

Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.