Senior Product Owner (Salesforce)
Senior Product Owner (Salesforce)
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Job Description
We are seeking a technically proficient and strategic Salesforce Capability Manager (Senior Product Owner) to lead the roadmap for Salesforce capabilities across the Bank. This role involves understanding business and technical requirements strategic thinking and leading as a Product Owner.
Position Responsibilities:
Lead Salesforce Roadmap:Develop and manage the strategic roadmap for Salesforce capabilities ensuring alignment with business goals and objectives.
Technical Requirements Analysis:Collaborate with stakeholders to understand technical requirements and translate them into actionable plans.
Effort Estimation:Provide high-level work effort estimates for Salesforce projects ensuring accurate and realistic timelines.
Product Ownership:Act as a Product Owner for Salesforce initiatives prioritizing tasks and managing the product backlog.
Stakeholder Management:Engage with various stakeholders to gather requirements provide updates and ensure successful project delivery.
Team Leadership:Lead and mentor a team of developers fostering a collaborative and innovative work environment.
Continuous Improvement:Stay updated with the latest Salesforce features and best practices driving continuous improvement in Salesforce capabilities.
Collaborate with software development teams to define hypotheses conduct experiments (e.g. surveys concept testing analytics tools A/B testing) and analyze data to inform product direction.
Leads agile teams to ensure value creation for business & users
Coordinates vendor delivery where development activities are outsourced
Actively coach the squad and support management activities
Required Qualifications:
Technical Expertise:Extensive experience with the Salesforce platform including configuration customization and integration.
Strategic Thinking:Proven ability to develop and execute strategic plans.
Project Management:Strong project management skills with experience in effort estimation and resource planning.
Product Ownership:Experience as a Product Owner managing product backlogs and prioritizing tasks.
Leadership Skills:Excellent leadership and team management skills.
Communication Skills:Strong verbal and written communication skills with the ability to articulate technical concepts to non-technical stakeholders.
When you join our team:
Well empower you to learn and grow the career you want.
Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team well support you in shaping the future you want to see.
#LI-Hybrid
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer
At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .
Referenced Salary Location
CAN Ontario Toronto 250 Bloor Street EastWorking Arrangement
Salary range is expected to be between
$94220.00 CAD - $174980.00 CADIf you are applying for this role outside of the primary location please contact for the salary range for your location. The actual salary will vary depending on local market conditions geography and relevant job-related factors such as knowledge skills qualifications experience and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.
Manulife offers eligible employees a wide array of customizable benefits including health dental mental health vision short- and long-term disability life and AD&D insurance coverage adoption/surrogacy and wellness benefits and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays vacation personal and sick days and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S. please contact for more information about U.S.-specific paid time off provisions.
Required Experience:
Senior IC
Employment Type
Full-Time
