Field Service Engineer - Dayton, OH/Remote
Field Service Engineer - Dayton, OH/Remote
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Job Description
At Cepheid we are passionate about improving health care through fast accurate diagnostic testing. Our mission drives us every moment of every day as we develop scalable groundbreaking solutions to solve the worlds most complex health challenges. Our associates are involved in every stage of molecular diagnostics from ideation to development and delivery of testing advancements that improve patient outcomes across a range of settings. As a member of our team you can make an immediate measurable impact on a global scale within an environment that fosters career growth and development.
Cepheid is proud to work alongside a community of six fellow Danaher Diagnostics companies. Together were working at the pace of change on diagnostic tools that address the worlds biggest health challenges driven by knowing that behind every test there is a patient waiting.
Learn about the Danaher Business System which makes everything possible.
The Field Service Engineer (FSE) is a professional who provides valuable services to our customers by conducting onsite field visits. FSE responsibilities include installation repairing and maintenance of Cepheid diagnostic equipment in a compliant manner.
This position is part of the North America Customer Care Operations Team and will be in Dayton Ohio. At Cepheid our vision is to be the leading provider of seamlessly connected diagnostic solutions.
In this role you will have the opportunity to:
Provide frontline support by rapidly resolving customer issues and troubleshooting while contributing to service revenue and ensuring strong customer contract retention.
Travel throughout a designated service region on short notice to support products and field service partners and conduct training to ensure operational performance and data quality.
Work independently within a geographic territory while fostering a team-based environment with opportunities for benchmarking mentoring and receiving expert technical support.
The essential requirements of the job include:
2 Years of Experience as a Medical Laboratory Technician or- Medical Laboratory Scientist (MLS MT CLS)or strong mechanical skills.
Strong analytical interpersonal and communication skills; capable of presenting and training technical information.
Ability to pass vendor credentialing requirements imposed by assigned customers which can include by way of example only periodic background checks and drug screening immunizations and training and may vary by customer and change from time-to-time. The Company pays the cost for any such vendor credentialing requirements.
Travel Motor Vehicle Record & Physical/Environment Requirements:
Able to travel on short notice with periodic overnight stays.Potential 75% travel
Potential on call and weekend shifts
Must be able to lift 50 lbs. to a height of at least 5 feet.
It would be a plus if you also possess Education and Experience:
BA AA or Technical Trade Degree in Electronics or Engineering (or related discipline) or the equivalent experience is with 2-4 years of related work experience -or- equivalent Military experience
Able to work independently in a fast-paced environment manage time effectively and document activities and expenses. Develop and execute strategies to generate leads.
Cepheid a Danaher operating company offers a broad array of comprehensive competitive benefit programs that add value to our lives. Whether its a health care program or paid time off our programs contribute to life beyond the job. Check out our benefits at .
At Cepheid we believe in designing a better more sustainable workforce. We recognize the benefits of flexible remote working arrangements for eligible roles and are committed to providing enriching careers no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Cepheid can provide.
The salary range OR the hourly range for this role is $70000- $90000. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future.
This job is also eligible for bonus/incentive pay.
We offer comprehensive package of benefits including paid time off medical/dental/vision insurance and 401(k) to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned vested and determinable. The amount and availability of any bonus commission benefits or any other form of compensation and benefits that are allocable to a particular employee remains in the Companys sole discretion unless and until paid and may be modified at the Companys sole discretion consistent with the law.
Join our winning team today. Together well accelerate the real-life impact of tomorrows science and technology. We partner with customers across the globe to help them solve their most complex challenges architecting solutions that bring the power of science to life.
For more information visit .
Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race color national origin religion sex age marital status disability veteran status sexual orientation gender identity or other characteristics protected by law. We value diversity and the existence of similarities and differences both visible and not found in our workforce workplace and throughout the markets we serve. Our associates customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
The EEO posters are available here.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform crucial job functions and to receive other benefits and privileges of employment. Please contact us at to request accommodation.
Employment Type
Full-Time
