luxury sales manager
luxury sales manager
Posted on :
28-05-2025
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1 Vacancy
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Job Description
Luxury Sales Executive is responsible for driving sales and building relationships with high-net-worth individuals focusing on luxury products and services like fashion jewelry real estate or travel. They provide personalized service maintain extensive product knowledge and meet sales targets.
Key Responsibilities:
Customer Engagement: Build rapport with clients understand their needs and preferences and provide personalized recommendations.
Product Knowledge: Maintain in-depth knowledge of luxury products including trends features and benefits.
Sales Process: Manage the sales process from greeting customers to completing transactions ensuring a seamless experience.
Sales Goals: Meet or exceed sales targets by actively promoting products and upselling.
Relationship Building: Cultivate and maintain strong relationships with clients both new and existing.
Market Knowledge: Stay informed about industry trends competitor offerings and potential leads.
Visual Merchandising: Assist in creating an inviting and luxurious store environment.
After-Sales Service: Provide follow-up services to ensure customer satisfaction.
Required Skills and Qualifications:
Sales Experience: Proven track record of exceeding sales targets and achieving consistent growth.
Communication Skills: Strong interpersonal and communication skills including the ability to negotiate and persuade.
Product Knowledge: In-depth understanding of luxury products and the luxury market.
Customer Service: Exceptional customer service skills and the ability to build rapport.
Business Acumen: Understanding of sales strategies market trends and competitor analysis.
Professionalism: Maintaining a professional and polished appearance and demeanor.
Computer Skills: Proficiency in CRM software and Microsoft Office.
Teamwork: Ability to work effectively with other team members.
Example Duties for Luxury Sales Advisors:
Welcoming and advising clients: Providing personalized service and guidance on luxury products.
Providing brand information: Sharing knowledge about the brands history values and unique features.
Personalizing service: Tailoring recommendations to individual client needs and preferences.
Managing special sales: Implementing and executing promotional events and sales strategies.
After-sales follow-up: Ensuring customer satisfaction and addressing any post-purchase inquiries.
Ensuring product presentation: Maintaining a visually appealing and organized store environment.
Contributing to sales targets: Actively working to achieve individual and team sales goals.
Customer service. Meeting sales goals. Closing skills. Territory management. Prospecting skills. Negotiation. Self-confidence. Product knowledge.
Education
None
Employment Type
Full Time
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