Technical Writer
Technical Writer
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5years
$ 90000 - 115000
1 Vacancy
Job Description
This is a remote position.
- Provide support as outlined below on dual projects.
- Write and/or edit business and technical documents including business proposals reports user manuals briefings and presentations functional descriptions system specifications guidelines special reports and other project deliverables to meet contract requirements.
- Develop outlines and drafts for review and approval by Subject Matter Experts (SMEs) and project management ensuring that final documents meet applicable contract requirements and regulations.
- Research and gather technical and background information for inclusion in project documentation and deliverables.
- Consult relevant information sources including library resources technical and financial documents and client/project personnel to obtain background information and verify pertinent guidelines and regulations governing project deliverables.
- Keep a consistent style and writing standard ensuring technical accuracy and strict adherence to documentation standards under tight deadlines.
- Strive to develop new and refine existing technical writing processes to increase the efficiency of the process and enhance the quality of the end product.
- Complete online research about prospects and additional duties as assigned.
- Pay strict attention to detail; must have the ability to review and edit content for clarity grammar and proper use of technical or customer terminology.
- Understand requirements and coordinate with SME s and managers to d raft technical content and refine technical responses.
- Conduct detailed review of all surveillance issues adhoc requests artifacts and deliverables for submission to client.
- Conduct research and ensures that all instructions are carefully met in all documents is of high quality and is compliant with criteria and guidelines.
- Recognize and communicate gaps in content.
- Create and refine project documentation including project reports and deliverables.
- Develop SOPs templates and workflows to implement operational standardization across the program.
- Manage SharePoint site and document repository to organize update and share content documents with the program team and stakeholders.
- Adhere to and actively manage timelines associated with project requests
- Excellent communication skills and proven experience in a client-facing role
- Solid organizational skills including high-level attention to detail and multitasking skills
- Other duties as assigned
Requirements
- Bachelor s degree or higher in English History Journalism or other discipline that requires understanding of the writing/rewriting/editing process
- 5 years experience in development of structured written materials and visual aids
- 2 years of directly related IT-based experience
- 3 years of experience in managing content in SharePoint
- Business process mapping: 3 years (Preferred)
- Develop high-level reports and presentations for leadership: 3 years (Preferred)
- Excellent customer service problem solving and oral and written communications skills.
- Strong documentation skills
- Position is currently 100% remote due to COVID-19; Under normal circumstances individual must be able to work onsite in Metropolitan DC area
Sole U.S. Citizenship
Ability to obtain/maintain Public Trust
Benefits
In addition to the base salary we offer a comprehensive total compensation package that includes health dental and vision insurance a 401(k) plan with company match paid time off and opportunities for bonuses based on individual and company performance. We believe in rewarding our employees holistically beyond just their paycheck to ensure long-term satisfaction and well-being.
Proficiency with documentation tools (e.g., Madcap Flare, Adobe FrameMaker) Understanding of Agile/Scrum methodologies Subject Matter Experts (SMEs) Content Development Standard Operating Procedures (SOPs) XML / HTML / Markdown CMS (Content Management Systems)
Education
Bachelor's Degree
Employment Type
Full Time
