Consultant - Injury & RTW
Consultant - Injury & RTW
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Job Description
To provide injury prevention and return to work services (and other similar services) to customers to assist injured individuals to return to work with their pre-injury employer ensuring excellence in and quality of service delivery and customer service. These services are a combination of telephonic and mobile services.
- Drive to support injured workers to remain at work through early intervention support.
- Support national employers with injury management processes across multiple states and jurisdictions.
- Undertaking of relevant follow up post triage including but not limited to organisation of medical appointments; liaison with all stakeholders; provision of email updates; creation of return to work plans.
- Undertake administration activities relating to claim processes including but not limited to claim form completion submission of certificates and PIAWE calculations.
- Conduct occasional worksite meetings or Case Conferences with the injured individual and their employer in order to assess the physical requirements of the injured individuals preinjury duties and potential suitable duties to enable development of a RTW plan (as required).
- Work collaboratively with other consultants who may be required to undertake worksite meetings or case conferences
Qualifications :
- Experience in one of Return to Work Case Management WorkCover front end management or Occupational Rehabilitation.
- Well-developed written and verbal communication skills.
- Strong customer service focus.
- Time management skills.
- Own and maintain a road worthy comprehensively insured motor vehicle and current drivers licence.
Additional Information :
A reminder that we offer:
- Employee discounts for health insurance gyms pools and travel club
- Novated leasing and specified salary sacrificing
- Paid parental leave (12 weeks - eligibility criteria applies)
- Purchased leave (up to 4 weeks)
- Hybrid working arrangements
- Health and Financial Wellbeing Services
- CBD office close to public transport
Our teams are making a difference to the community that we serve - be it through volunteering helping to raise funds or working with our network of health providers we connect our community partners to the support they need.
You are welcome here.
Our fast-growing team of more than 3500 people around Australia represent a huge array of life experiences skills and ways of thinking. We value all these differences.
We are an Equal Opportunity Employer proudly welcoming people with disability including mental health conditions people from diverse cultural and linguistic backgrounds people from the LGBTQI community veterans carers and Indigenous Australians to our team.
We are happy to adjust our recruitment process to support accessibility needs.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
