Minibar Attendant
Minibar Attendant
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
The minibar attendant position entails the proper restocking of in-room minibar product inventories charging guests for product consumed and sustaining the cleanliness and maintenance of equipment and product.
Qualifications :
- Obtains proper information and reports from Opera as indicated during your training period.
- Insure the minibar cart is properly re-stocked to proper level of capacity to avoid over loading.
- Enters the guest room and takes consumed items inventory.
- Charges guest for items consumed using the telephone and dialing the appropriate extension.
- Ensures proper re-stocking dusting cleaning and maintenance of minibars.
- Ensures all in-room minibars are inspected specially checked out rooms and expected arrivals.
- Keeps track of stayover rooms and inspects them at least every other day according to consumption.
- Ensures minibars are in good repairs cleaned and organized.
- Responsible to maintain minibar product not expired or damage takes out inventory items within 2 weeks from expiration date and brings them to the cage assigned for items close to be expired.
- Maintains minibar store room clean and organize a daily basis.
- Insures product rotation by using the FIFO method
- Ensures all rooms are inspected during the day including stayovers.
- Refills minibar cart sweeps the storeroom floors and brings the trash to the recycle bins daily.
- Sends end of day report via email to the Front Desk and Food and Beverage department and prints 2 consumption reports one for accounting and one for guest services.
- Properly file Communicates work sheets by date and at the end of the month need to be store in P2 for additional 3 months.
- Needs to effectively communicate with Housekeeping Management about all issues concerns or product needs.
- Performs additional duties as requested by Manager or Supervisor.
- Communicates well with Front Desk and Housekeeping.
- Is responsible to follow-up with guest disputed charges to avoid minibar loss revenues.
EXPERIENCE:
At least 1 year of experience in customer service in minibar attendant
Prior hospitality experience preferred
Must be proficient in Microsoft Word Excel PowerPoint and Outlook with ability to type 35 wpm.
Experience in Opera helpful.
Must be flexible schedule and able to work days evenings weekends and holidays.
WORKING CONDITIONS & PHYSICAL WORK DEMANDS:
Able to sit and work at a computer keyboard for extended periods of time.
Able to stoop kneel bend at the waist and reach on a daily basis.
Able to lift and move up to 100 pounds occasionally.
Regular and on-time attendance is critical.
Pay wage: $22.50 per hour
Additional Information :
Assimilate into Ennismores culture through understanding supporting and participating in all Ennismore elements. Demonstrate working knowledge of the service standards. Regular attendance in conformance with the standards which may be established by Ennismore from time to time is essential to the successful performance of this position.
Due to the cyclical nature of the hospitality industry employees may be required to work varying schedules to reflect the business needs of the property.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
