Sales Manager - International

The Calgary TELUS Convention Centre is looking to hire a full-time Sales Manager International in our Sales Department.

• Lead business development efforts primarily within the international business events market driving global events to Calgary TELUS Convention Centre (CTCC) and positioning the Centre as the premier venue for conventions tradeshows meetings and corporate events in Calgary.
• Build and cultivate strong relationships with prospective clients local champions industry leaders and key interest holders to expand CTCCs client base ensuring the Centre is the preferred venue for international corporate and association events.
• Work closely with Tourism Calgary local champions and industry influencers to align sales strategies amplify Calgarys presence as a top-tier event destination and secure international events for CTCC. Foster long-term partnerships with these interest holders to increase the citys visibility and attract high-profile business events.
• Collaborate with the business development team based in the UK sharing insights strategies and market intelligence to help identify and secure international business for CTCC. Work together to target key markets and expand global reach.
• Qualify leads and proactively prospect new business by conducting sales meetings in-person via email virtual (Teams or Zoom) and phone ensuring a consistent pipeline of global events for CTCC and further strengthening its role in Calgarys growing event scene.
• Prepare comprehensive proposals sales presentations contracts and invoices ensuring thorough follow-up on leads securing event bookings and ensuring timely payment and contract finalization.

• Negotiate contracts with clients to secure the most beneficial opportunities for CTCC ensuring that each event maximizes economic impact and aligns with both market conditions and the citys broader tourism and business objectives.

• Represent CTCC at trade shows conventions and industry events hosting client site visits and familiarization tours demonstrating the Centres unique offerings and positioning Calgary as the ideal destination.
• Collaborate with key interest holders to develop bid books presentations and proposals for international bids ensuring CTCC stands out as the prime location for major international events.
• Promote Calgary and CTCC through marketing networking and research working with influential contacts to secure major international business events.
• Manage and enhance relationships with local national and international organizations including academic and business communities to attract international congresses and events to CTCC.
• Maintain accurate client and sales activity data in event management software ensuring smooth transitions to the Event Management team for event execution.
• Analyze post-event feedback for continuous improvement ensuring that CTCC maintains high standards of service and builds long-term relationships with clients.
• Stay informed on industry trends economic conditions and business protocols for operational sustainability and success.
• Assist in other markets as required adapting sales strategies to meet specific business goals and expand CTCCs market share across various sectors.
• Travel as required to meet with clients attend industry events and promote CTCC and Calgary as a premier destination for international events.
• Other duties as assigned.

Negotiation -The ability to use proper influencing skills to obtain positive outcomes. Demonstrates skill in facilitating discussions that lead to agreements beneficial for both parties. Navigates challenges in contract terms and partnerships ensuring positive and mutually beneficial results.

Prospecting - Understanding ones own company and its offerings the clients business challenges and the characteristics of the market in which it operates ensures that sales professionals work efficiently and participate in client conversions productively. This requires skills related to gathering and synthesizing client market intelligence aligning ones own companys strengths and weaknesses towards solution creation as well as developing and implementing an action plan.

Building Relationships - Builds both formal and informal professional relationships. Maintains and fosters relationships within across and external to organizational boundaries. Obtains and shares information ideas and problems. Solicits advice support championship sponsorship and commitment that result in smooth transitions of change and the development of mutually acceptable solutions.

Collaboration - Collaborates with other members of formal and informal groups in the pursuit of common missions vision values and mutual goals. Places team needs and priorities above individual needs. Involve others in making decisions that affect them. Draws on the strengths of colleagues and gives credit to others contributions and achievements.

Thoroughness - Demonstrates attention to detail and accuracy. Defines and organizes tasks responsibilities and priorities. Takes responsibility for timely completion.

Initiative - Voluntarily takes the first steps to identify and address existing and potential obstacles issues and opportunities. Actively seeks solutions and improvements driving progress and overcoming challenges.

Communications for Results - Clearly and effectively transmit technical and business concepts ideas feelings opinions and conclusions orally and in writing. Listens attentively and for comprehension. Reinforces words through empathetic body language and tone.

• Exceptional customer service negotiation communication and organizational skills with a proven ability to solve problems and effectively engage with clients and interest holders.
• Ability to adapt quickly to changing priorities remain productive under pressure and consistently meet deadlines.
• Outstanding written and verbal communication and presentation skills capable of articulating ideas clearly and persuasively.
• Strong ability to build and maintain relationships within the corporate association and not-for-profit sectors establishing trust and credibility with clients and partners.
• Sales-driven mindset with a strong understanding of relationship selling techniques including the ability to develop nurture and maintain ongoing relationships.
• Self-motivated positive attitude and team player with a high level of energy and focus on achieving results.
• Event planning and logistics experience including understanding audiovisual dcor tradeshow and catering servicesexperience in these areas is a definite asset.
• Proficient in Microsoft Office products and technologically savvy with a keen ability to quickly learn new systems and tools.
• Experience using CRM systems and event booking software; familiarity with Ungerboeck (Momentus) is a plus.
• Meticulous attention to detail ensuring accuracy and high quality in all tasks and deliverables.

• Preferably a post-secondary education in a related field such as Business Administration Marketing Hospitality or Event Management.
• Relevant industry certifications or specialized training in sales event planning or business development is an asset.

• 8 years of industry-related experience in a similar position preferably within the convention meetings and events sector.
• Proven track record of relationship-based sales including prospecting proposal development contract negotiation and account management.
• Experience with the hospitality sales cycle is considered an asset with a strong understanding of business development relationship management and contract negotiations.
• Experience collaborating on sales strategies developing presentations and presenting (virtually and in-person) to support organizational goals and efforts.
• Willingness to work overtime and weekends as required to meet business needs and sales targets.
• Ability to travel internationally as needed with a valid passport and flexibility to attend key industry events client meetings and trade shows.
• In-person/onsite work is required with the expectation of regular travel for client engagement and business development activities.
• Legally eligible to work in Canada.

The CalgaryTELUS Convention Centre:

• Is Calgarys meeting place bringing the community together in a central hub to connect learn innovate celebrate support and grow.
• Connects Calgary with the global community; leveraging our assets to create opportunities that impact the lives of Calgarians and Canadians.
• Takes pride in our city and in delivering Calgarys message of hospitality prosperity and enlightened growth to countless visitors.
• Is honored to promote Calgary to the world and to host hundreds of events each year.
• Is responsible for promoting Calgary by working with partners to build Calgarys reputation as the destination of choice.
• Is committed to providing a productive comfortable sustainable environment to our guests and employees.

As a registered Living Wage Employer in the Province of Alberta we are committed to paying our employees a living wage allowing them to meet basic living needs and participate in their communities.

The Convention Centre offers a comprehensive salary and benefits program that includes life and dependent life insurance short and long-term disability health and dental benefits travel medical emergency insurance a flexible spending account an employee assistance program a pension plan flex and bonus hours wellness programs educational opportunities and access to a fitness center.

Individuals interested in applying for this position can apply online with their resume and cover letter at This posting will close by 12:00 PM Friday June 6 2025. We thank all applicants for their interest.