Senior Medicare Claims Officer

About Gidgee Healing

Gidgee Healing (Gidgee) is an Aboriginal Community Controlled Health Service representing the health needs of Aboriginal and Torres Strait Islander people across the Northwest and Lower Gulf regions of Queensland. We are committed to supporting Aboriginal communities own solutions to living long healthy lives; strengthen their culture; and regain their spirit. Our mission is to provide holistic and culturally appropriate health services underpinned by a philosophy of community participation and with a strong focus on care coordination.

We provide a broad range of primary health care and aged care services and we are now the largest Aboriginal Community Controlled Health Service provider by land area in Queensland. Our vast service footprint spans approximately 640000 km2 including some 11000 Indigenous people. Our service includes two Hospital and Health Service regions (Central West and Northwest) and shares its boundary with the Western Queensland Primary Health Network (WQPHN).

For more information visit our website at

POSITION OBJECTIVE

The Senior Medicare Billing Officer role is multifaceted in that this role carries a variety of responsibilities. The primary responsibility is managing/submitting Medicare billing in a timely manner. This involves being able to use the patient data management system Communicare and an understanding of Medicare Billing Schedule (MBS).

DUTIES

Duties may include but not limited to:

• Submission of Medicare claims in a timely manner.
• Implementing relevant changes to MBS items as updates occur.
• Working with the Clinical Managers to identify billing opportunities.
• Daily auditing/submission of Medicare claims.
• To assist in the interpretation of the data collected.
• Ensure that all communications with Medicare are dealt with professionally.
• Ensure to liaise with Medicare when further assistance is required.
• Promote continual quality improvement in the service.
• Ensure all standards are maintained consistent with RACGP accreditation standards as applicable to the service.
• Work in collaboration with the Clinical Manager on all relevant issues.
• Work in collaboration with the Finance Team to ensure efficient and accurate Medicare / PIP income recognition and processing.
• Maintain the highest standards of professional conduct.
• In collaboration with the Chief Medical Officer & Clinical Managers develop and implement systems for the collection of accurate data consistent with reporting requirements.
• Reporting and reconciliation related to the Practice Incentive Program

OTHER REQUIREMENTS

• Current C Class Drivers License (QLD) essential.
• Satisfactory police check no serious Criminal/Court record.
• Current Blue Card (working with children and young people) or willingness to apply.
• Willingness to work flexible hours as required including the requirement to travel work and stay overnight for up to several days at a time in remote areas.
• Willingness to travel by road and small plane.

SELECTION CRITERIA SKILLS EXPERIENCE AND ATTRIBUTES

• Ability to work independently and in a team environment.

• A demonstrated understanding of Medicare billing practices in a primary health care service and a commitment to implementing systems for ongoing quality improvement in billing practices.

• An understanding of the MBS

• Demonstrated capacity to work in a collaborative manner with staff.

• Motivation to provide service excellence.

• Excellent writing skills.

• Excellent interpersonal skills.

Note: Legislation requires applicants to hold a blue card before commencement. Refer to Qld Governments Blue Card Services website for more information.

For further information on this position please contact Human Resources at or

All applications must be received by the closing date of 30th June 2025.

Gidgee Healing may commence interview and appointment proceedings immediately. This opportunity is only open to candidates with the right to work in Australia. Aboriginal and Torres Strait Islander people are encouraged to apply.