Security Escort Program Manager, Data Centre Communities

Amazon Web Services (AWS) Infrastructure Operations Security is seeking a highly talented and motivated Security Program Manager to join our team. AWS is the leading cloud provider providing virtualized infrastructure storage networking messaging and many other services to customers all over the world. As the coordinator of the Cleared Escort Program you will manage a crucial internal security service that ensures construction and operations activities comply with strict government security regulations. Your primary focus will be providing and managing security escorts for both new data center developments and existing facility expansions maintaining the delicate balance between operational efficiency and security compliance. This role is instrumental in implementing and overseeing security protocols that safeguard sensitive areas while facilitating necessary work by uncleared personnel. You will coordinate cleared escorting services across a multifaceted organizational landscape. Your role involves interfacing with diverse technical teams including software hardware and network engineers while also collaborating with supply chain experts construction personnel security specialists and operations managers. You will serve as the primary representative for the Cleared Escorting team in strategic contract discussions with dual responsibilities in managing both supply and demand aspects. On the supply side you will oversee escort vendor relationships and establish a centralized pool of escorting resources. On the demand side you will engage with various stakeholders throughout the matrix organization to assess and fulfill their uncleared labor requirements ensuring alignment between business operations and security protocols.
The ideal candidate for the role will be willing and able to work autonomously with minimal guidance or supervision to build relationships across peer teams stakeholders and partner organizations at all levels and to be able to influence cooperation without authority in order to achieve program and project progress and completion. You will have an in-depth knowledge of security practices and technology be innovative highly organized and know how to deliver results on time and on budget. You are able to solve ambiguous problems proactively identify existing or imminent requirements and apply mitigation strategies to reduce overall risk to project completion. You may be asked to use your knowledge to assess processes program plans and operations requirements to find solutions or to meet project deadline.



Key job responsibilities
Key job responsibilities:
- Lead the regions cleared escort program from construction for new data centers data center expansions and operations.
- Communications (Stakeholder Customer and Vendor)
- Resource vendor management
- Demand forecasting and utilization
- Escort clearance processing
- Training and delivery
- Resource prioritization and scheduling
- Escalation reporting and management
- Reporting (financial business analytics and voice of the customer) in written format.


A day in the life
Partner with all infrastructure and service Technical Infrastructure Program Managers and Project Managers to manage escort requirements across the lifecycle of the region. Work directly with cleared escort vendors personnel security partners to clear onboard/train schedule and deliver the resource to customers. Maintain routine communication with stakeholders for daily escort utilization. Measure assess and report out program analytics and voice of the customer feedback in support of business reviews.

About the team
AWS Infrastructure Services owns the design planning delivery and operation of all AWS global infrastructure. In other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.

Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

The Worldwide Sustainability (WWS) organization capitalizes on Amazons scale speed ability to build invent and simplify a resilient and sustainable company. We manage our social and environmental impacts globally and drive solutions that enable our customers businesses and the world to become more sustainable.

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger more collaborative teams. Our continual innovation is fueled by the bold ideas fresh perspectives and passionate voices our teams bring to everything we do.

Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve.

5 years in program or project management.
3 years working with physical security.
3 years working implementing government regulations and requirements.
Proficient in Microsoft Office applications.
Ability to interpret and execute program objectives and the compilation of and adherence to project timetables.


BA/BS degree or higher in related field.
PMP Certification or familiarity with continuous improvement project management principles Kaizen Six Sigma.
Excellent oral and written communication skills.
Experience in the delivery of physical security projects or programs within an enterprise setting.
Experience working cross-functionally leading both technical and non-technical teams.


Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.