How will your role impact First Command

FCBs (Bank) Compliance Quality Control Analyst II (Analyst II) will be responsible for supporting the Banks consumer compliance monitoring program part of the Banks second line of defense by testing key compliance controls on an ongoing basis to identify regulatory violations or other deficiencies across the bank. Examining processes controls and records; documenting work papers; interacting with all levels of Bank management and presenting recommendations to management are some of the primary responsibilities of this position. Work product is reviewed internally by theVP Fiduciary and Compliance QC and theSVP Bank Compliance Officer prior to socialization with stakeholders including Internal Audit and Bank leadership.

What will you be doing

• Assist the Senior Compliance Quality Control Analyst and VP Fiduciary and Compliance QC execute the Banks Quality Control Compliance Program; specifically:
  • Conduct ongoing quality control testing related to the alphabet regulations (e.g. Regulations B CC D DD E P X Z FCRA FDCPA Flood SAFE Act MLA E-Sign Act etc.); BSA and OFAC.
    • Obtain transactional or other data from various bank systems for sampling for detail review.
    • Obtain and review Bank records including complex process and procedure documentation for consistency with applicable regulation under the supervision of the VP Fiduciary and Compliance QC.
    • Document work performed typically in Excel consistent with internal procedures. Note that this may include developing work papers for new efforts individually or in partnership with the Senior QC Analyst and VP Fiduciary and Compliance QC.
    • Draft written reports of testing results consistent with internal procedures.
    • Work closely with Compliance team members to determine root cause of issues and necessary follow-up actions.
  • Follow-up on open quality control issues for ongoing tracking and remediation.
• Assist with any project assigned by the VP Fiduciary and Compliance QC or the SVP Bank Compliance Officer including:
  • Assist with gathering evidence requested by Internal Audit the OCC or other stakeholders
  • Assist with BSA/AML or other Compliance projects as needed including ongoing monitoring of customer reviews etc.
  • Assist with the data collection processes for the annual OCC MLR filing or for various risk assessments (BSA/AML and OFAC Deposit and Lending Fair Lending CRA Identity Theft Program) as needed.
  • Assist with research on various management requests (e.g. researching whether proposed process changes trigger additional regulatory requirements).
• Attend the Banks Compliance Committee.

Authorities

Information Access Compliance Quality Control Analyst II has authority to access monitor and report on sensitive Bank customer transaction and employee information related to the positions duties to ensure compliance with regulatory requirements

Cross Functional Relationships

Internal:

• SVP Bank Compliance Officer
• BSA/AML Compliance Officer
• All Line of Business Management including Senior Leadership
• Technology (Business Analyst)

External:

• Compliance professionals at financial institutions with a view to understanding the competitive landscape keeping abreast of compliance developments industry developments and new products
• Industry associations

What skills/qualifications do you need

Education

• Bachelors degree required; equivalent experience may be considered

Work Experience

• At least 3 years Banking experience required with experience within a Banking Compliance team highly preferred.
• At least 3 years experience in a dedicated testing function (e.g. Quality Assurance or Quality Control Internal or external Audit) required with exposure to consumer banking regulations highly preferred.
• Banking software (e.g. Jack Henry Cognos Verafin Actimize) experience preferred.
• Relevant certification (e.g. CIA CRCM CFE) preferred.

Required Knowledge Skills and Abilities

• Excel and SQL proficiency highly desirable; reviews frequently require independently obtaining data from various systems selecting stratified samples for detail review and then leveraging formulas to prove or disprove timing within a chain of events.
• Must be detail-oriented and possess strong communication and organizational skills.
• Demonstrated knowledge and understanding of testing standards and Bank regulations.
• Demonstrated ability to perform research including reading regulations and independently using industry resources to form an opinion.
• Strong ability and motivation to learn.
• Public Speaking and memorandum writing skills.

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